Function Alone
The function used to "drop account"
What is F4?
You hit this when you need to take a new message
What is ALT+F5
The name of the line that you use for help
What is QAC?
We hit this function when unsure about a question or situation.
What is F1?
This function is utilized when there is no further action needed to be done on the message.
What is F12?
The function for "Annotate"
What is F7?
the shortcut used to retrieve accounts
What is ALT+F10?
Used to connect one party to the other
What is CTRL+F8?
The function to view the full "Special"
What is ALT+F3?
This is the function used to access the help line.
What is CTRL+F2?
We can find "Message", "Call", "Oncall" and many other things if we hit
What is F10?
"Sure go ahead and park the call over to me"
What is ALT+F11?
Used to access the "Park Distribution" when finishing a message.
What is CTRL+F12?
The function used when calling back a caller, Once executed you are able to dial the callers number.
What is F11?
This is the process used to connect two parties into conference.
What is CTRL+F8, ALT+F7, F7?
Caller hung up and is still on the line or when call comes in with a busy signal tone
What is F3?
The function you use to logout of the infinity system
What is ALT+F4?
This is an alternative to "Page Up" and "Page Down".
What is CTRL+F10? or What is "INFO NEXT"?
The long way to "Annotate" on a call
What is F10, M-Message, A-Annotate?
These are the functions that start with command "CTRL"
What is CTRL+F2, CTRL+F8, CTRL+F10, CTRL+F12?
An archive of accounts, contacts and locations that can be accessed inside of an account and outside of an account.
What is F9? or what is Directory?
Information aside from "Info Pages" that client wants you to know.
What is "Specials"?
The function you hit before opting out (ALT+F7) of a conferenced call.
What is CTRL+F8?
This function gives you access to the dial list in the account if needed.
What is F6?
These are the functions that start with command "ALT"
What is ALT+F3, ALT+F4, ALT+F5, ALT+F7, ALT+F10, ALT+F11?