Insurance
Office Logistics
Patient Intake
Scheduling
Types of Insurance Plans
100

fee you pay when you go to the doctor

co pay

100

direct filing system

information needed for filing and retrieval is a patients name

100

electronic medical record

electronic record of patient health information generated by one or more encounters

100

matrix

a grid with time slots blocked out when physicians are unavailable or the office is closed

100

Medicare

federally funded health insurance provided for people age 65 or older

200

Co payment

pays a set amount for healthcare services

200
cross reference 

reference to corresponding information in separate location

200

advance directive form

documents that spells out what kind of treatment a patient wants in event that he/she can't speak

200

double booking

two patients are scheduled to come at the same time to see the same physician

200

medicaid

government based health insurance option for low income

300

HMO

Health Maintenance Organization

300

bookkeeping

part of the office's accounting functions

300

guarantor

person or entity responsible for the remaining payment of services after insurance has been paid

300

template

a document with preset format that is used as a starting point so that it does not have to be recreated each time

300

Affordable Care Act

Make affordable health insurance available to more people. The law provides consumers with subsidies (“premium tax credits”) that lower costs for households with incomes between 100% and 400% of the federal poverty level.

400

Premium

cost of your insurance

400

encounter form

document used to collect data about elements of a patient visit 

400

reimbursement

payment from insurance companies

400

appointment cards

cards given to patients to remind patients of scheduled appointment

400

supplemental insurance

Supplemental insurance is extra or additional insurance that you can purchase to help you pay for services and out-of-pocket expenses that your regular insurance does not cover.

500

Deductible

amount of money an individual pays for expenses before insurance starts to pay

500

coinsurance

a form of cost sharing that kicks in after the deductible has been meet

500

living will

documents that spells out what kind of treatment a patient wants in the event that he can't speak

500

automated call routing 

calls can be programmed to keep calling until patient responds

500

Life Insurance

insurance that pays out a sum of money either on the death of the insured person or after a set period.

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