A collaborative process involving skills in assessment, communication, coordination, consulting, teaching, modeling and advocacy that aim to enhance the functioning of the client.
What is Case Management?
Written record of the work with the client
What is documentation?
One of the first points of discussion between a client and a Case Manager.
What is confidentiality?
A title given to a person before eligibility is determined.
What is an applicant?
These types of questions elicit facts.
What are closed questions?
The periodic examination of a client's case
What is Case Review?
Advocate, Broker, Counselor, Coordinator
What are roles of a case Manager?
This act protects the confidentiality of client health records.
What is HIPPA?
The first contact between a Case Manager and an applicant.
What is an interview?
A document that sets forth client goals and objectives of service delivery.
What is a plan?
Assessment, Planning and Implementation
What are the three phases of case management?
This role links the client with needed services.
What is the Broker?
This act protects the educational records of children.
What is FERPA?
Directed and focused interactions with a set form of questions.
What is a structured interview?
The recognized model for writing effective objectives for a service plan.
What is SMART?
Diagnostic study of the client and the client's environment.
What is assessment?
This role provides outside professional knowledge and support.
What is the Consultant?
This arises when a Case Manager must violate the confidentiality of a client.
What is duty to warn?
A set of questions designed to determine a persons current mental state.
What is a mental status exam?
The classification system for mental health diagnoses used in the United States.
What is the DSM-5?
Providing services, Problem resolution and monitoring service delivery
What makes up the Implementation phase of Case Management?
This role speaks on behalf of clients when they are unable to do so.
What is the Advocate?
This court decision of 1974 and 1976 established that mental health practitioners have a duty to warn not only anyone who works with the client and the police, but also the intended victim.
What is the Tarasoff Case?
A narrative telling of an interaction with a client.
What is a process recording?
This connects the client with resources within the agency or from another agency.
What is a referral?