Definitions
two or more people working together for a common goal
What is Team?
A guest informs you that their seat is being occupied. The first thing you should do is:
What is apologize for the inconveince?
A package is delivered to guest services with James Herd's name on it, the proper place for the package:
What is John's office?
The first thing the Cash manager should do upon arrival:
What is open the day in Vista?
Price of a children's movie ticket
What is 8.75?
make changes in something established, especially by introducing new methods, ideas, or products
What is Innovate?
An employee needs to change their address. Direct them to:
What is the employee portal?
Agency employees are entitled to all the same benefits as Paragon employees. True or False:
What is true?
Proper phone greeting:
What is
“Thank you for calling Paragon Theaters - Village 12;
this ___(name)____ how may I help you?”
Minimum age to go up to Chatterbox
What is 21 years old?
acting or done in the same way over time, especially so as to be fair or accurate.
What is Consistent?
An intoxicated guest is stumbling through the lobby trying to find a bar. You should:
What is approach the guest?
A fist bump is an acceptable form of greeting in a business setting if certain stipulations are meet. The main one being:
When The initiator of the fist bump is of a higher position?
the company that handles our worker comps claims:
What is Memic?
The theaters with recliners in them are:
What is all of them?
a favor or advantage granted or expected in return for something
Hint: used in reference to sexual harassment most often
What is Quid Pro Quo?
The fire alarm goes off. The first thing everyone on staff should do:
What is switch all radios to channel 1?
Men should stand from the table when women enter or exit the meeting room. True or False:
What is false?
Note: this is no longer considered politically correct in practice. We appreciate the intent behind it but the aim in business etiquette is to eliminate the acknowledgement of protected classes.
Payrate changes, adjustments and disputes are all handled through what manager:
Who is the HR manager? (Natalie is also an acceptable answer)
COO of Paragon Entertainment Group?
Who is James Herd?
a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something.
What is Profit?
A vendor writes a check to refund us for services not performed. You should:
What is deposit the check in a separate drop bag?
It is acceptable to refer to a customer by first name.
True or False?
*unless the customer is a regular or has given you permission to do so
Picture attached to the nightly email before sending to John and Megan:
What is a dumpster picture?
Website for employee portal, paystubs, W-2's, change of address etc
What is www.Perhumanresources.com?