Welcome Call
What two methods can a Welcome Call be completed?
What is.. via phone or digitally
What page in Defi can you viewed waived stipulations on?
What is.. Notifications page
Self-Employed applicants must be employed for how many years to use self-employed income towards their application?
What is.. 1 year.
What Contract Package document is provided to show the value of a used vehicle?
What is.. the Bookout sheet
Name two ways a ticket may be submitted to IT for technical support.
What are.. Email, Phone, or through the Service Desk
What type of Fraud Alert on a credit bureau must be cleared during a Welcome Call?
What is.. Initial or Extended Fraud Alert
What page in Defi can you view comments on?
What is.. Comments History
What is the name of the verification source programmed into Defi that can be used as Verification of Employment and/or be used to input income?
What is.. The Work Number
What Contract Package document is provided to show the value of a new vehicle?
What is.. the Invoice
What is the name of the application that is used to submit requests to applicants for outstanding stipulations such as proof of residence or proof of income.
What is.. Lightico
How many questions must be answered correctly by the applicant to clear a Fraud Alert?
What is.. at least 3 questions.
What page in Defi is the Index Center located on?
What is.. Verifications Page
POI that is provided must be within how many days of the contract date?
What is.. 30 days
What pages of a Credit Application must be signed?
What is.. all pages
What is the maximum deductible amount allowed for Collision and Comprehensive coverage on an applicant's insurance policy?
What is.. $1,000
What two states may include a deferred down payment on a contract?
What are.. California and Nevada
What tab on the Verifications page is the Contract information listed?
What is.. the RIC tab
Handwritten paystubs, employment letters, payment ledgers, and commission schedules are examples of what type of POI?
What is.. unacceptable POI
What is the name f the center in Defi where Contract Package documents are stored?
What is.. the Index Center
Which ancillary product provides coverage to applicants in the event their vehicle is a total loss and they owe more on their outstanding loan balance that the value of the vehicle?
What is.. GAP.
Name two ways an applicant's identity must be verified before a Welcome Call in started
What are.. DOB, last 4 of SSN, or street address
What tab on the Verifications page is income updated on?
What is.. the Employment tab
Protected income is grossed up by what percentage?
What is.. 25%
What is the name of the document that lists the monthly payment to applicants for protected income such as Social Security.
What is.. the Award Letter
What app connects your computer to Flagship's intranet?
What is.. Appgate