MERIT/DEMERIT
GUEST COMPLIMENT
WHAT IS, +2
FUNSPOT MOTTO
WHAT IS, SAFE-CLEAN-FUN
WHAT ARE THE 7 PRINCIPLES OF LOVE WORKS
WHAT IS PATIENT, KIND, TRUSTING, UNSELFISH, TRUTHFUL, DEDICATED, FORGIVING,
WHAT ARE THE 10 CC'S
WHAT IS, PROFESSIONALISM, ENGAGEMENT, RIDER SCREENING, LOAD/ UNLOAD, AREA ACCESS CONTROL, RESTRAINT DEVICE SECURITY VERIFICATION, OPERATOR COMMUNICATION, OPERATOR SAFE ZONE, PRE- DISPATCH SAFETY CHECK, PREPAREDNESS.
10/5 RULE
UNIFORM VIOLATION
WHAT IS, U-2
FUNSPOT BRAND
WHAT IS, CELEBRATING PEOPLE, CREATING FUN, MAKING MEMORIES
HAVE SELF-CONTROL IN DIFFICULT SITUATIONS
WHAT IS, PATIENT
AUTO FAILS
WHAT IS, PRE-DISPATCH SAFETY CHECK, SAFE ZONES, RESTRAINT DEVICE SECURITY VERIFICATION, AREA ACCESS CONTROL, RIDER SCREENING.
10/20
WHAT IS, SCAN YOUR RIDE EVERY 10 SECONDS AND BE ABLE TO RESPOND IN 20 SECONDS.
STAYED LATE OR CAME IN EARLY
WHAT IS, +1, MORE THAN 30 MIN ADD 1 MERIT PER ADDITIONAL HOUR, UP TO 4
GOLDEN RULE
WHAT IS, LOVE YOU NEIGHBOR AS YOURSELF
THINK OF YOURSELF LESS
WHAT IS, UNSELFISH
CHIN UP/ EYES OUT
WHAT IS PROFESSIONALISM
L.E.I.S.T
WHAT IS, LISTEN, EMPATHIZE, INVESTIGATE, SATISFY, THANK YOU!
GUEST COMPLIMENT ON FOOD
WHAT IS, 0
FUNSPOT AMERICA GOLDEN RULE
WHAT IS, LIFE IS GREAT! WHEN YOU TREAT OUR GUESTS AND TEAM MEMBERS AS WE WANT THEM TO BE TREATED; WITH LOVE AND HAVE FUN DOING IT.
STICK TO YOUR VALUES IN ALL CIRCUMSTANCES
WHAT IS, DEDICATED
Smile and have a pleasant facial expression.
What is, Engagement
RADIO CODES
WHAT IS, CODE 1- GENERAL, CODE 2- PROBLEM EXISTS, MINOR ACCIDENT, CODE 3- MAJOR ACCIDENT, CODE 4- FIGHT, CODE 5- CRISIS, CODE RED- FIRE, CODE ADAM- MISSING CHILD
HOW MANY DEMERITS BEFORE YOU ARE PLACED ON A COACHING FOR NEGATIVE BALANCE ?
WHAT IS, -9
FUNSPOT COMPANY CREED
WHAT IS, WE AT FUNSPOT AMERICA WILL CONTINUALLY STRIVE TO MAINTAIN THE HIGHEST LEVELS OF SAFE, CLEAN, FAMILY FUN FOR THE MOST IMPORTANT PEOPLE ON EARTH, OUR GUESTS.
DEFINE REALITY CORPORATELY AND INDIVIDUALLY
WHAT IS, TRUTHFUL
3 G’s. Gates, grounds, guests.
What is, Pre-Dispatch Safety Check
BOUNTY BONUS
WHAT IS, .25 PER HOUR FOR 90 DAYS.