Quickbase
What is the proper disposition of a migrated internet w/2 phone lines?
What Is Migration Planned
Where do you search a cx account
What is Find Caller
Where can you launch Opus
What is Assistedge & LaunchPad
When do you Brand a Call
What is Opening and Beginning
What is #1 probing question for every cx you speak with
What type of Business do you have
What is the disposition of a CRM account with only internet
What is Migration in Progress
What is by clicking the cx Account Id
What are the 2type of business accounts you can create
What is a Corporation and Sole Proprietorship
Main probing? we ask our migration cx
What do you currently use your internet and land line for
What is the probing for a truck driver
are you local or long distance
When do you change the customer contact tabs
What is once you have spoken with the decision maker
Where do you locate a cx current services
What is Product and Pricing tab
The 3rd party verification
Who is Analyst Review
What are the 4 steps of a solid offer
What is Product
Benefit
Pricing
Assume the sale
What is the probing? for a small business
What is how many employees you have
When do you use the no viable catch product disposition
What is never
Where do you go to cease in order
What is Change Update Product Configuration
The Term you select for AIAB and AWB
what is 0 and 36 months
When do you read disclosures
in the opening of a call
When is probing typically done in a call
What is before the pitch of your product
What are the steps to filter your follow-ups
What is Full Report
Customize report
1400 follow-ups
on or before this day
Where do you change the sales code
What is in Preference
The 2 Type of profiles you attach to a business account profile
What is CRU & IRU
What is the proper way to end every call
Thank you for being the best part of AT&T
Why do we probe on calls
What is to get a better understang of the business needs