Product Code
The statue is a figure of a classically draped woman, likely inspired by the Roman goddess of liberty Libertas.
Statue of Liberty
An upgrade inside the same tour
Upsell
Create a knock knock using the word sale
Good luck!
PDP stands for?
Product Description Page
is a 15th-century Inca citadel located in the Eastern Cordillera of southern Peru on a mountain ridge at 2,430 meters (7,970 ft). Often referred to as the "Lost City of the Incas"
Macchu Picchu
use to save the sale when the customer is declining the offer
Handling Objection
What would be your handling objection technique if the customer mentioned that they don't have the funds yet
RNPL
It is used to narrow down searches to pull up the tour faster
Filters
is the most architecturally sophisticated prehistoric stone circle in the world. It is unrivalled in its design and unique engineering, featuring huge horizontal stone lintels capping the outer circle and the trilithons, locked together by carefully shaped joints.
Stonehenge
A closing technique where agent should present 2 options
Alternative Close
Reserve Now Pay Later Option is cancellable 2 days before the date of the experience
False
May have different cancellation policy
It is a section of the PDP which you can locate other customer's sentiments.
is a steep-sided canyon carved by the Colorado River in Arizona, United States.
Grand Canyon
T/F
We can give 5% discount for split bookings or booking tours for large number of customer which cannot be accommodated in 1 transaction.
False
Should be 2 bookings
What are the information we should get from the customer to proceed with Secure Phone Payment?
Cardholder's Name
Card's Expiry Date
Zip Code/postal code
True or False:
For standard cancellation policy, we can cancel the booking 2 days before the date of the experience
False
24 hours
is a small island in the central Philippines. It's known for its resorts and beaches. Along the west coast, White Beach is backed by palm trees, bars and restaurants.
Boracay
T/F
Customer can cancel their non refundable bookings which is scheduled for next week if they will contact us 24 hours in advance.
False
Non refundable are non cancellable
All of the information provided in the What's Included section are the Inclusions of the activity
F
Exclusions are also included