Procedures
Refunds
Cumulative Authority
Default Screener
Disclosure
100

Ext. 1005/1006

What is the extension for Procedures?

100

This is set when a taxpayer’s return is changed or corrected during processing, or by a Transaction Code (TC) 290, blocking series 77/78, adjustment.  

What is a -G Freeze?

100

180 days

What is the extension period for taxpayers in a combat zone?

100

21.1.1.6.1

What is the Default Screener Application Guidelines IRM?

100

This authority expires no later than one year from the return due date (not counting extensions) for the filing year on all returns.

What is Third Party Designee Authentication?

200

Directing the taxpayer to an online tool such as IRS.gov

What is a Self-Help method?

200

90–120-days

What is the processing timeframe for a direct deposit refund trace request?

200

Helps the CSR provide complete and accurate answers to the taxpayer regarding Taxability, Eligibility, and Deductibility.

What is the Interactive Tax Law Assistant (ITLA)

200

Properly directs the caller to the designated area related to their inquiry.

What is a Default Screener?

200

Must be sent via fax or mail if the taxpayer is requesting a transcript be sent for a mortgage application. 

What is Form 4506-T?

300

A web-based real-time system used to manage and distribute IRS published products (e.g., forms, instructions, publications and other printed products)

What is Elite?

300

Check was previously processed as Limited Payability Check Cancellation.

What is Disposition Code 27?

300

Cumulative Authority Topics

What is Amending Individual Tax Returns, Electronic Filing Options, and When to File -  Due Date of Return/Extension to File?

300

When the topic is the receipt/status of an amended return and the taxpayer has checked Where’s My Amended Return automated system. What should you do?

What is transfer to Ext. 3158 or 3258?

300

If you can verify this on the IAT Disclosure Tool, then full authentication is met.

What is the Transfer Pin?

400

Pay1040.com and ACI Payments, Inc. 

What is Credit or Debit Card Service Providers?

400

TC 150 input to a module containing a TC 971 AC 121 or TC 971 ac 124 with a DLN in the misc field equal to the Return DLN generates what?

What is Unpostable Code 1260?

400

Publications, Instructions, and Feedback

What are the headings on the ITLA homepage?

400

Asking the caller if they have a question that requires research on his/her personal or business tax account.

What is determining the topic of the call?

400

Must be received within 120 days of the date it was signed and dated by the taxpayer only when being used to obtain tax information for a purpose other than addressing a matter with the IRS.

What is Form 8821?

500

Volunteer Income Tax Assistance

What is VITA?

500

PRE-REFUND ADVANCE PRODUCT - TAXPAYER NOT CHARGED AN ADVANCE FEE

What is Refund Anticipation Loan Code 3?

500

Secondary taxpayers under age 16 who did not file in the immediate prior year.

Who is not eligible to ellectronically sign using the Self-Select PIN method?

500

Robot Icon

What is the automated line?

500

Applicant, Parent, Court-Appointed Guardian, POA, and None.

What are the signature relationships reflected on RTS?

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