Claim Denials EX
QA
Coordination of Benefits
PEGA
Scramble
100

7BB

What is patient responsibility?

100

Which categorization do you use on PD's when money is involved?

What is billing dispute / reimbursement, coinsurance?

100

When member has dual Delta and MOSA needs to be updated, where does the request go?

What is enrollment?

100

Where does your rule go?

What is the notes section?

100

GEAP

What is PEGA?

200

D01

What is timely filing?

200

Demonstrates terminology that is understandable

What is resolution letter?

200

When member has outside coverage and MOSA needs to be updated, where does the request go?

What is claims?

200

Where does your research go?

What is the analysis screen?

200

SMCESA

What is Macess?

300

BD7

What is we are unable to pay for this service as x-rays are needed?

300

Verify follow up documentation performed & case review/build workflow were followed

What is IRAC method?

300

Patient is a child and the subscribers and patient have the same last name

What is birthday rule?

300

Where do you review your claim information/feedback?

What is the effectuation screen?

300

VMEEATANC

What is Metavance?

400

ME2

What is you were not covered when this service was done?

400

Verify all supporting documentation/attachments

What is attaching claims, acknowledgement letters, calls, follow up emails and adding RFI details?

400

Patient is covered by both a spouse and a parent, which plan is primary?

What is the spouse plan?

400

What document types CANNOT be attached?

What is Word documents?

400

RTRENISPEE SNBESSIU TSDPOKE

What is Enterprise Business Desktop?
500

582

What is your medical plan is primary for this service?

500

Demonstrates timely case follow up/movement

What is needing to touch the case every 5 business days?

500

Member has both a Medicare policy and PPO policy, which is primary?

What is PPO?

500

What details go in the RFI notes section?

What is the RFI template?

500

MEBREM RETOH SIRBCEUSBR ASAITSIOONC

What is Member Other Subscriber Association (MOSA)?

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