eDirect
Testing
Tech
Paper
Random
100
This is the correct pathway to view student reports
What is All Applications > Report Delivery > View Reports
100
This form is needed when a student has a TTS accommodation.
What is form 01
100
3 of the most common TSM Connection Error troubleshooting steps include:
Firewall off on the TSM machine Ensuring that the TSM is turned on Ensuring that the TSM is Service Running
100
A student vomits on their nearly completed test booklet. What should be done? (4 parts)
Put a District/School label on a new Student Answer Document. Transcribe answers and student demographic information onto the new Student Answer Document. (Student can continue with this new booklet.) Mark soiled Student Answer Document as SOILED on School Security Checklist. Securely Destroy soiled answer document.
100
This is the site where teachers, parents, and students can use to practice the INSIGHT engine.
What is gaexperienceonline.com
200
This is where users enter their start, end, material return dates for administrations.
What is the Enrollment tab
200
This is the correct method for having a student continue testing, after they receive a "Previous Login may have unsent responses stored on the TSM"
What is checking the TSM for unsent responses and click the LCS button or waiting 15 minutes
200
Clicking outside of the text box > clicking CTRL + ALT + DELETE > Clicking Cancel > and then clicking into the text box again can clear this problem.
What is unable to type in the text box
200
Extra materials are sent to a site. What information MUST Customer Service gather from the site.
CS MUST ask for the security barcode information/range. This will help us determine why they have extra materials. Please include this information in your ticket. They can still return their extra materials with their regular materials.
200
This is where you can find State Assessment Specialist information.
Georgia SharePoint - Georgia Assessment Specialist List
300
Within the COS-DTK, this is where a site will put its TSM Server Domain information.
What is Locations tab
300
This message occurs when the username and/or password are incorrectly typed into the username/password fields within INSIGHT. It also occurs when a user chooses the wrong Test Sign In location within INSIGHT.
What is Invalid Username/Password
300
A site administers their own DNS. They can pull open the TSM page using the TSM's IP address, but not the full TSM Server Domain URL. What do you suggest.
Have the site make an exception on their DNS for a specific URL (the full TSM server domain string,) to a specific IP (the TSM internal IP address.)
300
This is how sites request that their additional ordered materials are expedited.
What is writing "expedite" in the notes section of their additional material order.
300
This is the testing window for the EOC Winter Administration
11/27/17 through 1/5/18
400
A site is trying to look up data via the Student Status Dashboard for Grayson Elementary School. They choose the EOC Administration and nothing comes up. Why?
EOC testing is for students in grades 9-12. Grayson Elementary school does not have 9-12 grade students.
400
A student cannot progress past their practice question. You confirm that they are fully logged out of INSIGHT. What is the next step.
Request for a test ticket regeneration in hipchat.
400
A student not being able to type anymore is most likely caused by this.
Extra spaces in their response
400
Students indicated as paper-and-pencil testers in the pre-ID submission will automatically be loaded into these.
What are Paper Test Sessions
400
When adding students to Georgia eDirect, these two pieces of information are needed. (Under Demographics tab.)
Race, ethnicity
500
Answer Document Tracking Reports are updated on this day.
What is Thursday (mornings)
500
A student completed their test, but is still showing as "In Progress" in eDirect. What happened?
Student did not click the Review/End > End Test > Submit buttons. Please have the student log back into the test and click these buttons.
500
Student responses are automatically saved how often (2 answers)
Every 45 seconds or after every navigational click
500
A new student comes into the district and needs to take the test via paper/pencil. What should be done? (4 parts)
Student profile can be created in eDirect. Student profile can be added to a Paper Test Session. Via additional materials, order test and answer document. Use a District/School label for the student's answer document
500
This version of TTS includes reading the question, answers, and passages.
TTS-C (TTS-Conditional)
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