Safety
What is the best way to prevent the spread of bloodborn pathogens?
Practicing proper hand washing after providing care.
How many acres of parkland are there in Gahanna?
759
True or False: You still represent the City if you are wearing your uniform outside of work hours.
True. Do not wear your uniform outside of work.
True or False: Employees must notify a Supervisor and/or Human Resources if they currently are or become romantically involved with a co-worker.
True
What do you do if you cannot or forget to clock in?
Submit a change request
After providing first-aid care, noticing damage to facility/property, or a behavioral incident, you should do what?
Immediately fill out an incident/accident report and give it to your supervisor.
What is the population of Gahanna?
35,782
What are the two types of customer service?
Internal & External
A call off, being late over 30 minutes to a shift, and leaving a shift early, will deduct how many points?
-3
What do you do if you are locked out of your UKG account?
Email HR@gahanna.gov or call 614-342-4457
Before handling a new chemical, what materials should you review?
The SDS sheet for that chemical.
What are the Core Values of Gahanna Parks & Recreation?
Integrity, Safety, Respect, Teamwork, Exploration, Sustainability
How do we provide customer service behind the scenes?
Keeping facility and spaces clean, being knowledgable, anticipating needs, checking schedules and rosters, and being welcoming.
If you have -5 points, what disciplinary action will be taken?
A verbal warning will be issued.
Where do you find your paystub and tax information?
Employee Self Service (ESS)
How can you prevent heat related illness?
Do not go outside during the hottest part of the day; Change your activity level according to the temperature; Take frequent breaks; Dress appropriately for the environment; Stay hydrated
What are the 3 pillars of the National Recreation and Park Association (NRPA)?
Health and Wellness, Equity at the Center, Conservation
What are non-verbal signs of active listening?
Smile, Eye Contact, Posture/Body Language, Mirroring, Avoiding Distractions
When dealing with First Amendment Auditors, Employees should avoid doing these.
Tell them they cannot take photos or videos in public areas
Block their equipment or filming
Argue with them
Use profanity or threats
What software do you use to submit time-off requests?
When-to-Work
What is the Gahanna Police Non-Emergency phone number?
614-342-4240
What is the Mission of Gahanna Parks & Recreation?
Provide parks, trails, and recreational opportunities to all people of Gahanna so they can be healthy and well while they explore and learn in the community.
What are the 5 essential elements of customer service?
Respect, Active Listening, Knowledge, Honesty, Empathy
What are the Employee Golden Rules
Conduct yourself in a mature, responsible, and professional manner during work hours or while on City premises; Work in an efficient, conscientious, and diligent manner; Work in a safe environment, without risk to your health or safety, or the health and safety of others; Respect the rights of all employees and co-workers.
What is the City of Gahanna company shortname in UKG?
6148041