Competencies
The capacity to to recognize, interpret and behaviorally adapt to multicultural situations and contexts.
What is Cultural Intelligence?
Specifies what activities the oraganization intends to pursue, and what course management has charted for the future.
What is a Mission Statement?
Primary job duties that a qualified individual must be able to perform.
What are Essential Functions?
A simple and effective process for assessing an organizations strategic capabilities in compariosn to threats and opportunities identified during environmentalk scanning.
What is a SWOT Analysis?
Reflects the ability of a data-gathering instrument or tool, such as a survey or a rater's observation or a physical measurement to provide results that are consistent.
What is Reliabilty.
Leaders possess certain innate characteristics that followers do not posess (and probably cannot acquire), such as physical characteristics, and personality traits. Sometimes referred to as great man theory.
What is the Trait Leadership Theory?
Includes the actions that the leaders take to move their organizations towards the goals set in strategic planning, and to create value for all stakeholders.
What is Strategic Management?
Foundation of employment branding.
What is the Employee Value Proposition?
Recognizes that organizations are composed of interacting and sometimes interdependent parts that together create a dynamic internal environment.
What is Systems Thinking?
Principles of conduct within an organization that guides the decision making and behavior.
What is a Code of Conduct?
A presentation to management that establishes that a specific problem exists and argues that the proposed solution is the best way to solve the problem.
What is a Business Case?
A phenomenon in which an organization fails to recognize and respond to changes in its environment that necessitate strategic change.
What is Control of Drift?
Minimum qualifications neccessary to perform a job.
What is Job Specification?
50th percentile, is the middle value in range of values.
What is the Median?
Plots data points against two variables that form the chart's x and y axes. Each axis is scaled. The pattern formed by the plotted data describes the correlation between the two variables.
What is a Scatter Diagram?
Conflict resolution tactic where the leader withdraws from the situation or accepts it, leaving the conflict to be resolved by others or remain unresolved.
What is the Avoid conflict resolution tactic?
A vivid, guiding image of the organization's desired future.
What is a vision statement?
Assess skills the candidate has already learned. Measure a variety of mental abilities, such as verbal and mathematical skills, logic, reasoning and reading comprehension.
What is Cognitive ability tests?
Unfreezing. Moving. Refreezing.
What is Kurt Lewin's model of change?
An enviornmental scanning process that is sytstemized by searching for enviornmental forces organized under specific categories.
Political
Economic
Social
Technological
Legal
Environmental
The quality of being sensitive to and understanding one's own and others emotions, and the ability to manage one's own emotions and impulses.
What is Emotional Intelligence?
The three levels of strategy.
What is organizational, business and operational.
The interviewer focuses on how the candidate previously handled situations ( real experiences, not hypotheticak ones.) The interviewer asks very pointed questions to determine if the individual possesses the minimum qualifications neccessary for the job.
What is Behavioral Interviewing?
Behavior is driven by intrinsic factors, and extrinsic factors.
What is Herzberg's Motivational Theory?
Concept that proposes that any organization operates within a complex environment in which it affects and is affected by a variety of forces who all share the same value of the organization and it's activities.
What is Stakeholder Concept?