In-basket Messages
Insurance Coordination
MISC
Catch ALL
EPIC
100
"TO" option
What is the nursing POD you are sending "to"
100
Order
What is the document needed to schedule an eye appointment
100
When a Patient is calling to schedule a new eye appointment you would first look for this.
What is What is a Referral
100
$20 / $25 / $50
What is the copays for office visits for Fulton, DeKalb and uninsured?
100
Demographics, Guarantor Account, Insurance Coverage, Patient Contacts
What is the steps of patient registration
200
Call Patient (PT) back
What is the option to select to let the nurse know what action is needed
200
Job related Illness
What is Worker's Compensation
200
When calls are recorded this real time system will be used.
What is NICE
200
6
What is How many NHC does Grady have?
200
Appointment Tab
What is the correct place to look up a patient medical record/profile
300
Out-basket
What is Messages you have sent to the clinic/nurse
300
Free and Eligible at age 65
What is Medicare Part A
300
Privacy regulations and confidentiality that we practice at Grady
What is HIPPA
300
April 13
What is Phone Menus change?
300
What to do when a patient has 2 or more duplicate medical records
What is Mark for Merge
400
The icon you select to start
What is A New EPIC message "new message"
400
Covers only diagnostic procedures at Grady
What is Ryan White
400
Engaged, Positive, Polite, Caring, Correct, Efficient, Knowledgeable
What is characteristics of a great call?
400
Darlene McAshan
What is your Operations Manager's Name?
400
Have the correct account open, go to tools -- and enter the duplicate record MRN
What is the steps to marking a PT for merge?
500
High, Routine, Low
What is the priority of the "in-basket" EPIC message?
500
Who was born first
What is What is the Birthday Rule
500
The discount provided for uninsured patients that live out of county
What is 50%
500
When you are finishing a patients record you need to do this.
What is put phone in AUX (4) not ready
500
The form used to fill-out when duplicate records are created with different SSN.
What is certification of identity?
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