NRG FACTS
What U.S. state is NRG Energy headquartered in?
Texas (Houston)
Which of the 5 steps of the conversation helps to reduce skepticism?
Short Story
Does someone qualify to select a supplier if they have solar or community solar?
Bonus 100 Points: Does someone qualify even if they don't pay a bill throughout the winter?
Yes
Bonus: Yes! They are having a supply charge, but their credit is paying for it. A protected price per kWh helps your credit go a longer way!
If you are in Detroit, and travel south, what country outside of the USA will you travel into first?
Canada!
If you’re in a race and pass the person in second place, what place are you in?
second
What happens at the end of every term? (Explain Renewal)
The customer must call to renew to a new fixed rate plan. If the customer doesn't call they will be put at a month to month rate.
A customer tell me they are in a rush! Which factor of impulse do we use to overcome this concern?
Sense of Urgency
Name and define the 3rd 8th Great Work Habit
Be Prepared: Make sure you have everything you need to be successful every day. Lack of preparation on your part does not constitute an emergency on my part.
What everyday object was invented by accident while trying to make a super-strong adhesive?
Post-it Notes
Name the largest organ in the body
the skin
How many times does NRG's price per kWh change during the initial term?
Trick Question! - It doesn't change!
Name the 1st and 2nd 8 Great Work Habit. Explain why they are important.
Have and Maintain A Great Attitude. Tough times don't last, tough people do. Keep on hustling!
Be on Time: It your early you're on time, if you are on time you are late. If you are late... go home
If I am not stopping 50% of the people I am engaging, what do I need to work on?
Beast Factors! Ice Breakers!
What’s the only food that never expires?
Honey
What direction does the sun rise from?
East
Name 5 sports teams that NRG has a partnership with.
Boston Red Sox, Worcester Woosox, Worcester Railers, Boston College Athletics, Philadelphia Eagles, Pittsburgh Pirates, Penguins, Cleveland Cavaliers, Houston Rockets, Chicago White Sox, Penn State Football, Nascar
What is the AIR Triangle?
Acknowledge, Impulse/Ignore, Resume
What are the FORDS and why are they important?
Family, Occupation, Recreation, Dreams(Dogs), School/Sports
What animal’s milk is pink?
Hippo!
What body part never stops growing?
Ears and nose
In what year was NRG Energy founded? (Hint: It is after 1980 and before the year 2000)
1989
What is the 6th 8 Great work habit and why is it VERY IMPORTANT?
Respect The Customer And Client.
Professionalism and Integrity at all times. The only risk NRG takes is how well you represent them.
Say the 8 Great Work Habits IN ORDER
1. Hamaga
2. Be on Time
3. Be Prepared
4. Work a full day
5. Work your Territory Correctly
6. Respect the Customer and Client
7. Understand Your Opportunity
8. Take Control
RIDDLE: What has keys but can’t open locks?
A Piano
RIDDLE:What has a neck but no head?
A Bottle