GAME KNB?
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is a digital service platform that transform the total guest experience in an effort to stay relevant to next generation travelers and connect with them on their terms.
Answer: Mobile Guest Services
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23,000 US Dollar qualifying spend must be achieved to receive this status level.
Answer:
Ambassador Elite Status
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This allows members to enjoy exclusive access to incredible events and experiences. These experiences allow us to drive member engagement and differentiate our program from the competition.
Answer: MARRIOTT BONVOY MOMENTS
TRUE OR FALSE
When a Marriott Bonvoy® Member Cancels a Reservation that was booked with Marriott Bonvoy® Points or a Free Night Award (Certificate), will the Member receive their Points/Certificate back?
Answer: TRUE
if a Reservation booked with Marriott Bonvoy® Points or a Free Night Award (Certificate) is cancelled, the Points/Free Night Award will be immediately returned to the Member's Marriott Bonvoy® Account.
Multiple Choice
Elite Referral Program is not available is not available for the following:
a. Marriott Associates
b. Celebrities or Social Influencer without a formal partnership
c. Government Officials.
d. All of the above
Answer: D ALL OF THE ABOVE
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Based on availability this membership tier is entitled of until 2pm late check out
Gold Elite
TRUE OR FALSE
if a member account is inactive for 24 consecutive months, that member account will forfeit all accumulated points.
Answer: TRUE
TRUE OR FALSE
Can you book a Cash + Points reservation?
Answer: TRUE
you can book a Cash and Points Reservation. The amount of Marriott Bonvoy® Points per Night may vary but the Cash Portion is a flat amount for all Stay dates.
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Allows member to use a combination of Cash & points for a single night redemption stay at a property.
Answer: Cash & Points award redemtion
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is a legacy program of the Ritz Carlton that was expanded in 2019 to provide recognition across Marriott Portfolio.
Answer: COBALT PROGRAM
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This benefit only applies to the one guest room which the Platinum, Titanium and Ambassador Elite member is staying
Answer: Lounge /MClub access
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This membership level receive elite welcome gift of points (250 or 500 points vary on the brand)
Answer: GOLD ELITE STATUS
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this benefit is available for members who achieve 50 to 75 qualifying nights in a year.
Annual Choice Benefit
Multiple Choice
This offers members additional opportunity to earn and redeem points and take advantage of elite member benefits across all properties participating in Marriott Bonvoy.
a. Airline Flyer
b. Elite Referral Program
c. Marriott Bonvoy Cobrand Credit Card
d. All of the above
Answer: c. Marriott Bonvoy Cobrand Credit Card
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is an exclusive membership sponsored by Mr. Marriott
Answer: Ambassador Elite 5-star program
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this benefit can be requested through Ambassador and subject to availability and can be requested in connection with a stay.
Your 24
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Who is the Clark Marriott Head Connector?
Ms. Maria Rizza Lacson
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Through the _____________ program eligible member who book and hold qualifying group meetings and events at participating are able to earn points or miles.
Answer: Marriott Bonvoy Events
Multiple choice
Members may purchase points for a combined maximum of ________ points per calendar year.
a. 2,000 points
b. 500 points
c. 100,000 points
d. 2,000 points
Answer: C. 100,000 points
Multiple choice:
Daily Loyalty occupancy and Daily Loyalty ADR are calculated using data from
Answer: MARSHA
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How many levels has Marriott Bonvoy have?
Answer: 6
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An Extensive suite of training resources, including online courses, loyalty program guides, and job aids.
Answer: LOYALTY TRAINING
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Members may earn ____ with participating airline frequent flyer program and other airline affiliated loyalty program.
Answer: MILES
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is designed to drive loyalty and share shift with existing and new member who influence or exhibit strong stay behavior potential
Answer: Elite Referral Program
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Is the reimbursement amount Marriott Bonvoy will pay the hotel for qualified stays when the nightly occupancy is less than 85%
Answer: BASE RATE