WHAT'S THE PASSWORD
This is the person who owns the account and normally called Account Holder
BUSINESS PARTNER
Customer Requesting to transfer the Service to a Different address
RES MOVES
This type of customer has Limited Access to the account and does not need to be nominated or added by BP.
Good Samaritan
Customer Requesting for A Tree Trimming
Caller claimed BP passed away with no Deceased Alert on the ACCOUNT.
RES COM
Customer is Requesting for Phone Number Change
Assist The Customer
Customer is Requesting to REMOVE THEIR meter
NEW CON