Weekly Huddle Updates

Updates 1

100

Contact persons of the International data privacy team.

v_esterma（maester）和yvonnecchen（陳思旭）

200

Can the user delete his own account without verification code?

YES.

 - Go to profile>my account>Account cancellation

300

User registered for VooV in the USA but moved to Ukraine. Can the user still use his old account to login to VooV meeting?

NO

400

In an escalation call, the priority in the call should be _____ the user and to de-escalate him from the peak of his emotions.

The priority in the call should be comforting the user and to de-escalate him from the peak of his emotions.

De-escalating tips:

• Acknowledge the concern. “I see what’s going in” “I totally understand, If I were in your position I would also feel the same”.

500

TRTC demo for Unreal Engine can be run on what platform?

Currently, the demo can be run on Windows, macOS, iOS, and Android. 

Updates 2

100

What are the modes of migrating CVM instances?

Online and Offline migration

200

Is there a shortcut feature on VooV?

Yes. 

 - Feature was added in version 3.9.2(510)

300

IS CVM online migration free?

Yes

• HOWEVER, You will be charged for bandwidth and other resources used during migration. For details, refer to the prices listed on the Tencent Cloud website.

400

Anti-DDoS and Anti-DDoS Pro are still available. True or False?

False.

Anti-DDoS Pro (single IP) and Anti-DDoS Pro (multi-IP) are no longer available. Customer can now choose the number of protected IPs and protection times according to your actual needs.

500

What is the new URL of International station?

www.tencentcloud.com