Misc.
This renowned designer and Gap executive made headlines at the Met Gala by showcasing a modern twist on a classic denim look.
Who is Zac Posen?
Originally a women’s activewear company, this brand was brought into the fold in 2008.
What is Athleta?
In 1969, this husband-and-wife duo opened the first Gap store in San Francisco, selling only men's Levi's jeans and record tapes.
Who are Don and Doris Fisher?
According to Gap Inc. employees, this is the number of denim jeans that’s considered “too many.”
What is "the limit does not exist"? Denim runs in our veins here at Gap.
When handling escalated customer issues, this crucial skill helps to build trust and rapport with customers.
What is Empathy?
These are the thee tiers in Gap Inc's rewards program.
What are Core, Enthusiast, and Icon?
In 2021, Athleta welcomed this decorated gymnast and mental health advocate to its team of athletes and changemakers.
Who is Simone Biles?
In 2023, this new CEO took the helm at Gap Inc.
Who is Richard Dickson?
First introduced by Richard Dickson, this framework consists of four essential elements and forms the cornerstone of our business model, guiding our strategic decisions and overall direction.
What is Purpose, Mission, Vision, and Values?
These three competencies form the foundation of the Elevated Customer Experience model.
What are Connect, Resolve, and Enhance?
The distribution center prides itself on this impressive shipping accuracy percentage.
99%
Inspired by a spirit of curiosity and adventure, Banana Republic designs its collections with this type of customer in mind.
Who is the modern explorer?
In 1994, this popular clothing brand opened its first store in Colma, California, inspired by the Gap Warehouse prototype and named after a bar in Paris.
What is Old Navy?
This phrase describes Gap's mission to unite generations.
What is "Bridging the Gap"?
This kind of hospitality isn't just for restaurants. It can transform any industry.
What is unreasonable hospitality?
This internal hub is the central source for employees to explore volunteer opportunities and learn about Gap Inc.'s community initiatives.
What is The Thread?
Theis brand's target customer is the fashion-forward lifestylist who is a dynamic go-getter that is in-the-know.
What is Gap?
This is the year Gap Inc. expanded its brand portfolio by acquiring Banana Republic, a small safari and travel themed retailer based in Mill Valley, California.
What is 1983?
Gap Inc. partnered with this iconic group and broke records — surpassing 400 million views within just three days of launching their 2025 denim ad campaign.
Who is KATSEYE?
Alongside Pinterest, X, and LinkedIn, these 4 social media platforms are key players in Gap Inc.'s digital brand strategy.
What is Instagram, Facebook, TikTok, and YouTube?
This brand launched with a mission to deliver fabulous, affordable fashion for everyone—and became the fastest retailer to hit $1 billion in sales within four years.
What is Old Navy?
In 1984, Gap made a bold move by launching this iconic clothing item in twenty-one vibrant colors.
What is the Pocket-T?
This Gap Inc. slogan reflects the company’s belief in envisioning positive change and taking action.
What is Imagine Better, Then Do Better?
Alongside Order Status, Returns, and Order Placement, these TWO call drivers round out the top five reasons customers seek assistance.
What is Missing Item/Order and Cancelling/Changing Order?