East Region
Number of states/districts the East region has active business in.
Six (PA, NJ, NY, MD, VA, DC)
What is the GardaWorld standard max length for facial hair?
1/4 inch
This is the number one cause of injury in the workplace at GardaWorld.
Slips, Trips & Falls
What the acronym IQA stands for.
Individual Quality Assessments
This employees nickname is a shortened version of his last name
Ralph "Hitch" Hitchen
This is the nickname for the region, as well as it's overlying goal.
OBF (Operation Big Foot)
This is the name of the set of expectations every employee is upheld to in the Handbook.
The Rules of Conduct.
What the 10-5 rule is referring to.
At 10 feet, Smile and Make Eye Contact
At 5 Feet, Greet the Customer/Employee Warmly
The set of written instructions required at every account.
Post Orders
This employee famously posted a video of himself in the costume which represents his OBF nickname.
Mike "Bald Eagle" Nigg
This is the regional standard for NBOT
1.75%
This is how every employee can access the Handbook at any time.
EHub
The 4 GardaWorld Core Values.
Vigilance
Trust
Respect
Integrity
How long do you have to report a safety incident?
Max 24 hours
This person has jumped ship for a corporate role.
Mike 'Corporate Guy' Pristoop
Number of hours (to the closest 1,000) the East Region operates.
60,000
Number of hours an employee must work weekly to be considered full time for benefit purposes.
30
The 3 Steps of Service.
Warm Welcome
Fulfill Any Needs
Fond Farewell
What the acronym L.E.A.P stands for.
Listen
Empathize
Apologize
Problem Solve
This person is 'The Mayor' of the East.
Ally Happel
In the East, we strive to create a welcoming, professional and learning environment that is the baseline to this at every site.
Our Culture
This is our Mission Statement listed on the Core Values card.
To be the leading provider of business solutions and security services in the world.
The year Stephan Cretier founded GardaWorld
1995
Primary operating platform for tracking and monitoring foot and mobile patrol.
G-Track
The nickname of our fearless leader.
Steve 'The Godfather' Somers