RED
How long until new members can use Zelle?
60 days when new account flag falls off.
What is the minimum for cash advances?
25$
Do authorized users report to the CBR?
Yes.
Who has to be present to add a joint to an account?
All owners must be present to sign to add another joint.
Can joint owners OPEN Himma Premiers?
No. Primary must open.
How many money orders can you string at one time?
5 money orders per transaction.
Tier 4 in the membership tiering is how much?
1000.00
What is the inactive fee per month?
What can they do to avoid fee.
5$
Can avoid with more than 200$ or have loan.
A check is considered stale dated if it is over ___ months old.
6
Do you pull credit to CONVERT a Simply Debit to a Freeforall checking?
No.
What is our ambush code?
002580
Can members enroll in smart change on KOL?
Yes.
True or False: Notary services are free at LA branches?
False, LA branches do not offer notary services.
What are ways member can update their pin number for their debit card?
They can update through 800 number on card services page or use the number on MCC card.
How many alternate shares can a member have and can a joint open an alternate share?
Unlimited and yes joints can open.
Are ATM cards eligible for business accounts?
No.
This type of Guardianship account requires a court order stating what funds can be withdrawn.
Restricted.
What CD is currently offering the highest APY?
18 month.
Who can receive a subpoena and what are the steps after receiving said subpoena?
Anyone can receive and you must
1. Sign and date + time in top right corner
2. Scan immediately to RetailSupport@kfcu.org
3. Route originals
What do you do if you receive a loan payoff via Fedex/mail in?
1. Write date on envelope
2. Route all papers and envelope to Loan Ops
3.Place a note in Symitar
If a member is set up to receive automatic distributions (RMD) from their IRA where would you see this info at?
Tracking #5 in the tree.
True or False: After system day one, business accounts will no longer have Overdraft.
True.
What is the max per day for outgoing Zelle transactions?
What is the maximum transaction amount for Zelle?
1250.00
1000.00
How long do we have to verify fed funds?
If a member's email address is none@none.com in Symitar, will the member be able to register for Zelle
No. Members must have an email address for Zelle.