Define the project's purpose & scope, obtain information about the process & customers
What is the goal of Define phase
100
A precise description that defines how to get a value for the characteristic you are trying to measure
What is Operational Definition
100
Chart displays the median, first and third quartiles, min and max values
What is Box plot chart
100
FMEA purpose
What is a method for identifying, analyzing, prioritizing and documenting potential failure modes
100
Document the team's work, Communicate a quick, visual summary of the team's work, Maintain as a record to allow other teams to leanr from the project
What is the purpose of Storyboard
200
Develop the charter, map the process, understand the VOC
What is the steps of Define phase
200
Sampling the population segregated by various subgroups
What is stratified random sampling technique
200
Grahpical tool used to check for relationship between a continuos X and a continous Y
What is Scatter diagram (scatter plot)
200
Process for choosing the solution or alternative that will provide the best results. ("Best" results is defined as providing maximize benefits with the least possible risk)
What is KT decision analysis
200
Process Management Chart
What is a helpful tool to document the new process flow and associated control plan
300
Problem statement, Scope, Bussines case, Goal statement
Deliberate manipulation of ingredients, procedures, and conditions in order to test their efects
What is Designed Esperimentation (DOE)
300
Checking the plan and checking the results
What is Check step of PDCA cycle
300
Statistical evidence, such as 7 data points temporary until get 24 new data points
When to calculate New Control Limits
400
- Information comes to you whether you take action or not
- You need to put effort into gathering the information
What are Reactive and Proactive systems
400
2 out of 3, 4 out of 5 and 14 consecutive points
What are points required in zone A, B and C to indicate special cause when evaluating an IMR control chart
400
- Compares the standard deviations of two groups
- Compares the means of two groups
- Compares the proportions of two groups
What are F-test, t-test and test of proportions (hypotesis tests)
400
Planning grids, flow charts, Gantt charts
What are Planning Tools
400
Develop managerial systems to capture learnings and enable the organization to address system issues, documentation and recognitionare two critical aspects.
What is Project closure
500
To develop a high-level understanding of the process that is under study, including the upstream an downstream links. Helps to define project boundaries and describe where to collect data
Why use the SIPOC diagram
500
>30%
<80%
What are the % measurement error for P/TOT and Efectiveness of Unacceptable results when conducting an MSA
500
(1-p)%
What is the percent confidence in concluding the alternate hypotesis is true
500
Prioritize a list of items by comparing pairs of items from the list
What is the purpose of Analytical Hierarchy Process Tool (AHP tool)
500
Establishes customer/supplier relationships between people and work process, keeps all processes in control, so the highest quality products and services are created and delivered at the lowest cost