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What agreement link do we use if it's Upsell New Product?
Agreement Object
What's the threshold for DDQ cases?
$250,000 / $250k.
In the Deal Pricing Triage Sheet, if it says in the Unqualified Case Criteria: Deal Classification is not LDP.
What should be the DCV of the opp.?
LDP only.
What's the discount percentage for Paid Support that doesn't need any approvals?
10%
Which FS do we base the End Date of an Agreement Object if it's for amendment?
Original Existing FS
What do we check under the Account Details if we're doing Additional Checks? [For example: The AE mentioned that it's for a large deal.]
SLA for Deal Pricing cases?
72 hrs
Which Stripe tool do we check the pricing for AE's wanting to add Alternative Currency Payout (ACP)
Stripe Docs
What Agreement Link do we use if it's for Amendment?
What do we need from the AE if they are asking as to upload a SOW that is not Quickstart or Accelerate Order Form?
Approval.
ProServ DRI Approval.
What type and sub type do we use if the AE is requesting for Investment Wallet Approval?
Analytics Support - Feature Request or Tooling Support. - Feature Request
Exclusivity Clause is also known as?
Usage Commitment
What's the End Date of the Agreement Object with these details:
Contract Effective Date: Sept. 29, 2025
Contract Period Months: 12 months.
Sept. 28, 2026
What do we do after we receive all the approvals for a Deal Classification Exception Case? [DCE]
Deal Classification Override.
In the Deal Pricing Triage Sheet, if it says in the Unqualified Case Criteria tab: Deal Classification is null or velocity
What should be the DCV of the opp.?
SDP and above.
What do we need from the AE if the MTP pricing is below our Sticker Pricing?
Deal Pricing Approval
What's the End Date of the Agreement Object with these details:
(Assuming this is Amendment)
Amendment Contract Effective Date: October 20, 2025
Original Existing Fee Schedule Contract Effective Date: August 15, 2023
Contract Period Months: 36
August 14, 2026
Two things we need from the AE if they want to remove the Auto-Renewal from the Term Clause.
Manager Approval
Which case types does not need any DCV criteria?
Analytics Support & Tooling Support
Which currency cannot be added as ACP for EEA countries?
EUR