Laying the Foundation
Defining Moments
Tools of the Trade
The Guiding Light
Digging Deeper
100
Status to identify and solve community health problems.
What is Monitor Health.
100
This a process that uses quantitative and qualitative methods to systematically collect and analyze data to understand health within a specific community.
What is a Community Health Assessment.
100
This is a four-stage problem-solving model for improving a process or carrying out change.
What is Plan-Do-Check-Act (PDCA).
100
Evaluate and Continuously Improve Processes, Programs, and Interventions.
What is PHAB Domain #9.
100
Integrity Service Respect Quality
What is our Core Values.
200
Action to identify and solve health problems.
What is Mobilize Community Partnerships.
200
An ongoing effort to improve the efficiency, effectiveness, quality, or performance of services, processes, capacities, and outcomes.
What is Continual Quality Improvement.
200
This is a diagram of the sequence of movements or actions of people or things involved in a complex system or activity.
What is a Flowchart.
200
Maintain an All Hazards Emergency Operations Plan.
What is PHAB Standard 5.4.
200
This is is the voluntary process of being a certified as meeting minimum requirements designated by an accrediting agency.
What is Accreditation.
300
New insights and innovative solutions to health problems.
What is Research.
300
Identifies specific areas of current operational performance for improvement within the agency.
What is a Quality Improvement Plan.
300
Graphic tool designed to help organize loose, unstructured ideas generated in brainstorming or problem solving meetings.
What is an Affinity Diagram.
300
Develop and Implement Quality Improvement Processes Integrated Into Organizational Practice, Programs, Processes, and Interventions.
What is PHAB Standard 9.2.
300
An organized way of documenting and showcasing the quality improvement process conducted by a team that is working systematically to resolve a specific problem and/or improve a given process.
What is a Storyboard.
400
Effectiveness, accessibility, and quality of personal and population-based health services.
What is Evaluate.
400
The Division of Health & Emergency Management will continually assess the needs of the community while providing the highest level of quality services with integrity, respect, and support for coworkers, partners, and those we serve. The Division will strive to educate, advocate, and improve the public health and safety in Gila County.
What is our Mission Statement.
400
This tool helps identify the basic root cause of a problem. It is a graphic representation of the relationship between a given outcome and all the factors that influence the outcome.
What is the Cause & Effect (Fishbone) Diagram .
400
The purpose of this measure is to assess the health department’s planning for employee training, implementation of those plans, and the development of core competencies.
What is PHAB Measure 8.2.1 A.
400
This is used to measure progress of program goals. The indicators selected will determine our goals and targets and progress reports will measure our performance.
What is Key Performance Indicators (KPI’s).
500
Needed personal health services and assure the provision of health care when otherwise unavailable.
What is Link to/Provide Care.
500
This is a systematic process aimed at helping achieve an organization’s mission and strategic goals by improving effectiveness, empowering employees, and streamlining the decision-making process.
What is Performance Management.
500
Form a team with expertise in area of needed improvement. Define a clear aim. Understand the needs of primary stakeholders/users. Identify and define measures of success. Brainstorm strategies for improvement. Plan, collect, and use data for decision-making. Apply the scientific method to test and refine changes.
What are the Core Steps in Continuous Quality Improvement.
500
The purpose of this measure is to assess the health department’s use of data to impact policy, processes, programs, and interventions.
What is PHAB Measure 1.4.1 A
500
A systematic process of envisioning a desired future, and translating this vision into broadly defined goals or objectives and a sequence of steps to achieve them.
What is Strategic Planning.
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