CORE VALUES
RAMP
HIERARCHY
RULES
GENERAL KNOWLEDGE
100

True or False 

Dedication is NOT a core value 

False 

Dedication is a core value 

100

Briefly describe what a Ramp Agent does. 

A Ramp Agent is responsible for baggage handling 

100

Who is the Ramp Coordinator?

Marlon Johnson 

100

True OR False 

Cells phone are allowed on the ramp

FALSE

100

Name the capital of Jamaica.

Kingston 

200

Which core value speaks to acknowledging when something went wrong and making an effort to resolve the issue? 

Accountability 

200

What is the total number of areas in which a Ramp Agent can be assigned to?

Ramp Agents can be assigned to a total of four (4) areas.

- Customs

- Chute

- Ramp

- Counter  

200

If your are having an issue during the operation who would you first relay this information to?

Ramp Lead 

200

State 1 rule that is directly related to your skin. 

No visible tattoos. 

200

BONUS 

If you were given the opportunity to travel the world for free, where would you go and why?

Any answer is acceptable 

300

Which core value speaks to revamping programs and making changes to how different task are done on a regular basis? 

Continuous Improvement 

300

Name 2 areas in which Ramp Agents are assigned to.

Counter 

Chute 

Ramp

Customs 

300

State the name of 2 Ramp Leads

Andrew Beckford 

Everold Clarke 

Seymour Wallace

Richard Williams

Gawain Foster 

Artnel Grant

300

Yes or No

Are male employees allowed to wear earrings? 

No 

300

How many international airports are located in Jamaica?

Three (3) International airports are located in Jamaica.

Norman Manley International Airport - Kingston

Sangster International Airport - St. James 

Ian Fleming International Airport - St. Ann/St. Mary

400

Which core value speaks to leading by example and making a positive impact on your colleagues?

Inspirational Leadership 

400

FREE PASS

NO QUESTIONS

BONUS MARK 


400

Name at least 1 of the ramp supervisors 

Gary Badine 

Richard Cross 

400

Approximately what time should ramp agents be present before a flight ?

A) an hour after the flight arrive 

B) 5 minutes after the flight arrive 

C) 5 minutes before the flight 

D) 15 minutes before the flight arrive 

D)

15 MINUTES BEFORE THE FLIGHT ARRIVES 

400

Which Jamaican artist sang the song Lockdown? 

Koffee

500

State at least 5 core values. 

Dedication 

Integrity 

Service Excellence 

Continuous Improvement 

Innovation 

Inspiration Leadership

Accountability 

500

How many airlines does GCG Ground Services handle? What are the names of the airlines that GCG Ground Services provide handling services for?

GCG Ground Services is contracted to 5 airlines, namely:

Spirit Airlines

Delta Airlines

Frontier Airlines 

Caribbean Airlines

Air Canada  

Charted flights  

500

Who is the Operations Manager?

Rashell Samuels 

500

If you are unable to perform your duties due to personal matters and wish to leave, who should you speak to?

A). Lead or Supervisor 

B.) No One

C.) Any Agent 

A.) Lead or Supervisor 

500

BONUS 

If you were told that you won a million dollars today, what's the first thing you'd purchase? 

Any answer given is acceptable. 

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