Transition Phases
How many phases are there for Transition?
Four
Who is the vendor for PRESTO back office?
Accenture
Which lot and supplier are providing our future Security Operations Centre (SOC)?
THE SECURITY OPERATIONS CENTRE IS DELIVERED UNDER THE SIS LOT
What are the two main components launching in phase 1?
PHASE 1 INCLUDES THE LAUNCH OF THE NEW SIAM VENDOR AND THE NEW ACCOUNT-BASED SYSTEM
Who is the future Contact Centre provider for GO/UP and Payments?
HGS
AFCS
What are some key dependencies before we can start customer card conversion?
LAUNCH OF PHASE 1 AND UPDATES TO DEVICE SOFTWARE
Who will be operating our 24-7 technical help desk, and under which lot?
Deloitte will be operating help desk under SIAM lot
Which lot includes the Institutional (B2B) Portal?
Digital Channel