DRIVERS
WHAT IS THE TITLE OF THE KT ARTICLE USED TO VERIFY DRIVERS?
What is other operators listed?
WHEN REMOVING A VEHICLE, IF THE VEHICLE IS NOT INSURED ELSEWHERE, WHAT SHOULD YOU DETERMINE?
What is determine if the tags have been turned in to the DMV?
ARE "CONTRACTORS" AND "SUBCONTRACTORS" APPROVED VERBIAGE FOR A COI
WHAT IS NO?
Policy holder ask for the receipts for all previous payments. Agent can email them to the policyholder. True or False
What is False?
CAN SERVICE REWRITE POLICIES?
WHAT IS NO?
If a driver has never driven a vehicle on the policy, can we still quote them?
If a customer wants to add a rental vehicle to the policy, are we able to do that?
What is Yes?
CAN I ISSUE A COI FOR A POLICY THAT IS CANCELLED, IF SO, WHAT VERBIAGE DO I NEED TO INCLUDE?
WHAT IS WE CANNOT ISSUE A COI FOR A CANCELLED POLICY?
HOW MANY DAYS WILL AN EFT REFUND UNDER $2500 BE ON HOLD
What is 8 days?
What is the length of time that the policy has to be cancelled for a rewrite to be required?
What is over 30 days?
How long is driving activity rated?
What is 3 years?
Policy holder calls to add a vehicle he is renting while on vacation and wants to include physical damage coverage, are we able to do that?
What is No?
If a customer wants special verbiage and it is not listed on the approved or declined verbiage list, can we include the verbiage on the coi?
What is No?
If a customer already has 9 vehicles on their policy and they are requesting to add more, what should you do?
What is add the vehicle(s) with standard handling?
Policy holder request to have the leasing company listed as a AI/loss payee. Is that acceptable verbiage?
What is Yes?
WHEN SENDING THE CUSTOMER A NDE, WHAT CAN HAPPEN IF THE OWNER DOESNT SEND IT BACK AFTER THEY SIGN IT
What is can result in a premium increase or policy cancellation?
WHEN ADDING A VEHICLE WITH AN OPEN CLAIM AND THE CUSTOMER TELLS YOU THAT THEIR VEHICLE'S DAMAGE STILL EXISTS, WHAT COVERAGE OPTION IS AVAILABLE TO THEM?
WHAT IS LIABILITY ONLY IS AVAILABLE UNTIL THE DAMAGE IS REPAIRED?