Security
Following someone into a secured space without using their badge is called this
Tailgating
Our Headquarters is located here
MGO, Maitland
This stakeholder is also known as a Prescriber
HCP
Specialty Therapies usually require this type of oversight
HCP oversight
This tool is a Voice Over Internet Phone software
Jabber
This kind of badge must be returned at the end of the day (Unless other arrangements are made)
Temporary
At this location, you'll find our Patients Solutions Training Facility
RPK
Our direct customers are these
Drug Manufacturers
Our three covered entities are: AssistRx Patient Solutions Pharmacy, ARx Patient Solutions Pharmacy and this other pharmacy
By default, Finesse puts you in this status
Not Ready
This activity is not allowed in the lobby at any time
Loitering
CoAssist
A Specialty Pharmacy is also referred to as this type of Stakeholder
Partner
This covered entity operates out of our 10,000-square-foot facility
ARx Patient Solutions Pharmacy
All inbound, outbound calls as well systems navigations of phone agents are recorded in this tool
Verint
These are located at all locations and are used to treat sudden cardiac arrest by delivering an electrical shock to the heart
AEDs
This location provides PAP therapies
OPK
This medicine is an injectable prescription medicine used, with a reduced calorie diet and increased physical activity, to reduce the risk of major cardiovascular events such as death, heart attack, or stroke in adults with known heart disease and with either obesity or overweight
Wegovy
As a part of the Patient Solutions Process Flow, this group inputs data from the enrollment from into our CRM
The Hub
Make it a habit for both inbound and outbound calls to say this
Call Recording Disclaimer
This will be updated with instructions and will include any location closures or late starts, if applicable
The AssistRx Weather Line
"Innovation Office" is another name for this location
DSM
Biktarvy is a complete, 1-pill, once-a-day prescription medicine used to treat HIV-1 in adults and children who weigh at least 31 pounds. The drug manufacturer is named this.
Gilead
If a Prior Authorization is denied, the Hub works with this individual on the Appeals process
HCP
While there are 18 of these, only 3 are required when speaking with someone regarding health info
HIPAA Identifiers