HIRING
The process of asking questions to evaluate a candidate’s fit for a role with the organization.
What is an interview?
This agency conducts inspections of fast food establishments in most U.S. states.
What is the health department
This describes the shared values and behaviors in a company.
What is company culture?
The lowest legal pay employers can offer workers.
What is minimum wage?
You notice an employee ignoring food safety rules to meet speed goals. What’s your response?
What is stop the behavior immediately, enforce policy, and retrain the employee
This process helps new hires get hired into the company.
What is onboarding?
This protects employees with disabilities from discrimination.
What is the Americans with Disabilities Act (ADA)?
A consistently underperforming employee ignores coaching and continues making errors.
What is document issues and begin progressive discipline?
Paid time off for vacation, illness, or personal use.
What is PTO (Paid Time Off)
The walk-in cooler temperature rises above safe levels during a busy shift. What’s the correct action?
What is assess food safety risk, discard unsafe food if necessary, and report the issue
This system allows managers to view candidate details like availability and work history.
What is HigherMe
Employees under 18 are protected by these types of restrictions on work hours and duties.
What are child labor laws
A regular customer receives poor service from a team member and asks for a manager. What do you do step by step?
What is listen, resolve the issue professionally, and coach the employee afterward?
Extra pay earned for working beyond standard hours.
What is overtime pay
During a rush, inventory runs low on a key menu item. How do you handle the situation?
What is communicate clearly to customers, suggest alternatives, and adjust prep for the remainder of the shift?
This document outlines company rules, policies, and expectations.
What is an employee handbook?
This act allows eligible employees to take unpaid, job-protected leave.
What is the Family and Medical Leave Act (FMLA)?
You must choose between faster service or strict food safety compliance during a rush.
What is always prioritize food safety and compliance?
The name of the company that provides medical health coverage for our company.
What is Gravie
There is a grievance in your store between two employees. Who do you contact first to escalate the situation?
What is my Area Manager
This form verifies an employee’s eligibility to work in the U.S.
What is the I-9 form?
This agency enforces federal laws against workplace discrimination.
What is the Equal Employment Opportunity Commission (EEOC)?
An employee slips and falls while on the clock and needs medical attention. What information should the manager give the employee before they leave the store?
What is the Panel of Physicians contact information
Health coverage that can continue for employees after leaving a job under federal law.
What is COBRA
How do you spell the last name of the owner of the company
What is KUZMINSKY