Human Relations
The study of interaction among people in to achieve greater productivity and work satisfaction.
What is human relations and its rationale?
In the next 30 years, the amount of new workers is over half of those retiring.
what is an aging workforce?
It's good to give into impulses and enjoyment. Friends and family are viewed as important
What is indulgence?
Stresses compassion and generosity. This style is patient and is concerned with others well-being.
What is the human style?
Coordinates others to achieve certain goals.
What is management?
The higher the position the more you need to understand how parts of the organization fit together and how the organization interacts with its environment.
What is management skills?
Globalizing a company can save costs, but you also run the risk of having technology stolen.
What is outsourcing?
A focus on oneself and immediate family. Makes independent choices and decisions. Tends to have a will to stand out.
What is individualism?
Is defined by it's independent and self-centric approach.
What is the autonomous style?
Describes those who try to control situations or the thoughts/actions of others.
What is assertiveness?
This man described a series of techniques for increasing production rates through various means in the early 20th century.
Who is Frederick Taylor?
Employees may act in a way that differs from the organization's interests.
What is lack of employee engagement?
The extent a group relies on social norms, rules, and procedures to decrease unpredictability.
what is uncertainty avoidance?
Encourages input towards decisions and implementation. Focuses on equality and delegation.
What is the participative style?
A problem or discontent that employees are encouraged to find and solve.
What is "golden egg?"
This study showed that normal interactions in the workplace created informal organizations, which could influence the organization and workers.
What is the Hawthorne Experiment?
A company may due this to avoid compromising the needs of future generations.
Less powerful members of organizations expect an unequal power distribution, and accept it.
What is power distance?
Focuses on high standards, innovation and seeks to inspire people. Holds onto core values while creating a passion to perform.
What is the performance-oriented style?
An infrastructure designed to work off of feedback from employees and provides incentives for worthwhile ideas.
What is Employee Suggestion System (E.S.S)?
Leadership, human dignity, empathy, and communication are some core values.
What are the fundamental concepts of human relations.
A company may have to change its way of working due to certain changes in this area.
What is technology?
The past provides a moral compass, so there is no need to make changes for the future. The world is essentially as it was created.
What is a short-term-oriented culture?
Emphasizes procedural, and 'face-saving' behaviors. Focuses on the safety and security of individuals and the organization.
What is the self/group protective style?
The belief that what is true and good can be discovered and applied everywhere.
What is universalism?