It’s All About the Elements (of Communication)
When requesting time off work, being proactive is one of the most important elements. How far in advance should you request a planned day off? What about an unexpected day off (e.g., sick, emergency)?
Request a planned day off at least 2 weeks in advance; notify Supervisor and PC of unexpected absence ASAP, at latest before start of work at 1:00pm
Imagine Breia is your Program Coordinator. What are 3 things she can help you with during senior year?
Anything relating to:
The college & career process
The internship (challenges, goal-setting)
Personal matters (e.g., need help getting an ID or bank account, financial or family challenges, want access to mental health resources, etc.)
When do YPs receive their paycheck – how frequently and on what day?
Twice a month; every other Friday
A common way to budget is using the 50:30:20 method, which is short for...
50% of paycheck to needs, 30% to wants, 20% to savings
It’s report card pick up day for Jordan so they don’t have school. Should they still go to work?
Yes; if the office is open, YPs should go to work even if school is closed
Understanding your identity and work style are important elements of being a professional. What are two benefits of understanding your work style?
Benefits include a better understanding of our unique ways of 1) Communicating, 2) Making decisions, 3) Handling conflict, 4) Contributing to a team
What is the name of GW’s Executive Director?
Kim
True or False: To ensure they get paid, all YPs ever need to do on GoCo is clock in and out each day
True; YPs do not need to submit their timesheet or anything like that
What does CCC stand for, and how often do cohorts meet for it?
College & Career Connections; every 2 weeks
Chris was feeling tired from a late night and decided to sleep in and skip school. What should he do about his internship?
If you miss school, you need to take a day off for your internship; this counts as one of 5 personal/vacation days off. He should notify PC and Supervisor ASAP (at latest right before his 1:00pm start time)
What are 4 of the 6 elements of speaking?
Need at least 4: 1) Dress, 2) Posture, 3) Voice quality (clarity, rhythm, pacing), 5) Animation (gestures, expressions), 6) Tone (emotion, sincerity), 7) Eye contact
Types of self-care can fall into 8 categories. Mel loves to play sports, Glenn listens to “incredibly moody music” and cooks himself different types of Asian food, and Karlos likes to drink Boba while looking at the sky. What are 4 self-care categories that these behaviors fall into?
8 categories are: 1) Physical, 2) Emotional, 3) Intellectual, 4) Environmental, 5) Spiritual, 6) Mental, 7) Social, 8) Financial
How frequently do YPs have to submit a screenshot of their grades and attendance to their Program Coordinator, and why is it a requirement?
Every month (start of the month); all YPs need to be passing their classes to be in GW and on track to graduate. This means a C or better
Daniel’s supervisor wants him to CC her to an email, and BCC ten clients. What does this mean?
CC – Carbon Copying; for people who need to know about the email but aren’t directly involved. (They don’t need to act or reply to it)
BCC – Blind Carbon Copying; for people you want to receive this message, but you do not want other recipients to know they received it
Karen forgot to clock in on time and instead clocked in at 1:10pm and said nothing about it. How much money did she lose by doing this, and what should she do to fix the situation?
One sixth of an hour is 10 minutes. $16.60/6 = $2.77 lost. She instead should reach out to PC immediately and ask them to adjust to the time she actually started work (1:00pm)
In the initial greeting on a voicemail, what are 3 elements you need to include?
1) Greeting (e.g., hello, good morning), 2) Identify yourself (name), 3) Affiliation (organization)
Name a major that any one of the PCs declared in college.
Karlos: Non-Profit & NGO Studies
Breia: Communications
Glenn: Anthropology
Mel: Business/Economics
What are the 4 elements that contribute to a good grade for Genesys Works on your report card?
Attend CCC & Internship
Action Item completion
Engagement with PC & proactive email updates
Internship Readiness Skills evaluation
In the context of goal-setting, what does SMART stand for?
Specific, Measurable, Attainable, Relevant, Time-Bound
What are the 5 circumstances that count as taking paid sick or safe time?
Physical Sickness
Mental Health
Family or household member’s health
Doctor/dentist appointment
Personal or family emergency (e.g., safe time needed for issues caused by domestic violence, sexual harassment, and/or stalking)
What are the 6 elements to include when sending an email?
1) The recipient, 2) The subject, 3) The greeting, 4) The body, 5) The closing, 6) Name & signature
List the 2 PCs who grew up in Chicago
Breia, Karlos
During the internship, when should the weekly email be sent, to whom should you send it, and what are the 3 main elements to include?
Send every Monday within first 20min of work; Send to Supervisor and PC; Needs to include:
Days and hours YP will work that week
Tasks and meetings YP will focus on
A reflection on the past week
What are the 6 IRS?
1. Communication
2. Initiative & Independent Work
3. Collaboration & Teamwork
4. Work Ethic & Professionalism
5. Critical Thinking & Problem-Solving
6. Time & Project Management
Yazmin is taking a day off work to visit UIUC for a campus tour. What are the 3 main steps she needs to take in the weeks and days before this day off?
Get approval from Supervisor & PC at least 2 weeks in advance
Make sure she doesn’t have any urgent deadlines or meetings that day (or move them in advance)
Set an Out of Office message on her email & calendar