Apple Trivia
Booking Appointments
Genius Bar Facts
Bonus
100

What phone models support Apple Intelligence?

What is iPhone 15pro/max and all the 16 models?

100

This type of appointment can be created if a customer knows their Apple ID/password has a current backup of the device and is on the latest operating system.

What is an express appointment?

100

What is the quoted time for a data transfer? (Mac)

What is 72 Hours?

100

What color does a Liquid Contact Indicator (LCI) turn to when triggered?

What is Red?

200

Adam Scott stars in what hit Apple TV series?

What Severance?

200

Keyboard issues on Mac Portables should be created under what component/issue

What is hardware? 

200

What is the only apple device that is covered by Apple Care Theft and Loss?

What is iPhone?

200

LCD stands for what?

What is Liquid Crystal Display?

300

What are the 5 paid iCloud Storage options?

What is 50,200,2TB,6TB,12TB?

300

This website is where we can direct customers to assist with Activation Unlock requests.

300

What age is considered Vintage and Obsolete for apple products?

What is 5-7 for vintage 7-10 for obsolete?

300

What did Apple introduce in 2006 to help users install Windows XP on their Macs? 

What is Boot Camp?

400

How many users can a Apple Music family Plan support?

What is 6?

400

What Apple ID issue does a customer have to contact AppleCare directly for support.

What is a disabled Apple ID?

400

What 2 syncing options might not be in the back up? 

What is Photos and Messages?

400

What is the Terminal command to reset a Fusion Drive on a iMac?

What is diskutil>resetFusion>Yes?

500

What phone introduced Siri for the first time?

What is iPhone 4s?

500

The following iCloud issues must be handled by Apple Support (Name 3)

What are, power of attorney and deceased family member, data recovery, lost mode, iCloud on windows, iCloud keychain, family sharing, managed Apple ID, enterprise customers?

500

What is the terminal command to reset a Admin password? (Mac)

What is resetpassword?

500

The first Apple computer was given what name?

What is Apple 1?

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