Authentication
If a media spokesperson calls in asking about an upcoming event which involves the credit union, we would attempt to pass the call off to...
Who is: The AVP of Community Relations & Impact
(Brandon Allison)
If 60 days have passed since a transaction took place on a member's account that they would like to dispute, their last option is....
To contact the merchant and attempt to resolve it with them.
- Disputes & Fraud Section 2 Subsection b.
What average percentage yield would a high yield savings account be getting on a balance of $105,000?
2.5%
In the procedures index, there are 3 fake procedures, name all 3.
Cal Bickle, Half eaten fig newton, skunk on a stick
Originally a model, I have starred in the 4th, 5th, and 6th Fast and Furious movie, Wonder Woman, Batman VS Superman: Dawn of justice, and Justice League.
Gal Gadot
It is allowable to provide a member their closed-end loan account number when...
The member has passed High Risk Authentication and the only other account the member has with Gesa is a No-Share savings account.
To sign up for online banking you must be at least ___ years old.
14
- Minors pg 3
Currently, all 3 credit card options are offering a 6-month introduction rate on _____.
Balance transfers - 0%
What year did Gesa open their membership to any individual living in Washington?
1997
According to Billboard, who had the highest grossing rock tour of 2023?
Coldplay
We cannot ask the security questions Address or Email when the information has been updated within the last...
90 days
What is the DAILY limit for a member who is in the "silver tier" in Zelle p2p?
$1,000
- Zelle P2P pg 2
What year must a vehicle be to be considered a "new car loan" if used as collateral?
2022
In 2024, Gesa donated ____ to local heroes through the Affinity Debit Card program.
$4.9 Million
Who holds the record for the most Oscar Nominations as of 2025?
Meryl Streep - 21!
When providing a loan payoff to a third party, we must verify with the caller...
- The name of the company they work with
- First and Last name of caller
-Our member's first and last name
- YMM of vehicle or VIN
When cancelling a member's pre-authorized ACH on their loan (Internal acct to internal loan) over the phone, a TM must cancel the transfer by selecting the option ___.
"Inactivate"
- ACH's, Allocations & Pre-Authorized Transactions pg 5
Gesa offers access to over _____ surcharge free ATMs
77,000
Gesa sponsors various organizations and event centers throughout Washington currently. Can you name two of them?
- Gesa Credit Union Pavilion, Spokane WA
- WSU, Pullman WA (but multiple locations)
- WIAA
- Tri-City Americans Hockey and Dust Devils Baseball
- Gesa Powerhouse Theatre, Walla Walla WA
- Gesa Carousel of Dreams, Kennewick WA
- Junior Achievement
What actress was eliminated on American Idol before she became an actress?
Jennifer Hudson