Fraud Prevention
Red Flags
Wild Line of Business
Statistically Speaking
Miscellaneous
100

This internal policy requires employees to report suspected fraud immediately.

What is Fraud Reporting Policy

100

Submitting a false or exaggerated claim for an injury that never happened is an example of this.

What is Insurance fraud?

100

Insurers sometimes use this technique to confirm whether an employee’s injury is legitimate.

What is Surveillance?

100

This percentage of global annual revenues is lost to fraud.

What is 5%?



Source: Association of Certified Fraud Examiners.

100

The tool used to discover claims history

What is ISO
200

If an email urges immediate action and asks for confidential information, it is likely this type of scam.

What is phishing?

200

When multiple parties conspire to stage an accident for financial gain, it is known as this kind of fraud.

What is a staged accident?

200

When an employer misclassifies employees as independent contractors to pay lower premiums, it’s called this.

What is premium fraud or employee misclassification?

200

Workers Compensation Fraud Accounts for $_____ in Insurance losses annually

What is $34 billion?

This number includes $9 billion in insurance losses from fraudulent workers’ compensation claims, as well as $25 billion in losses due to workers’ compensation premium losses.


Source: Insurance Coalition

200

The three elements to fraud are _____, _____, and ____

Opportunity, Pressure, and Rationalization

300

Customers are encouraged to do this to help prevent insurance fraud after a car accident.

What is document the scene/take photos and contact police?

300

This term describes intentionally misrepresenting facts to obtain a benefit one is not entitled to under an insurance policy.

What is material misrepresentation?

300

In New York these laws deal with the construction industry safety especially for those who work at an elevated height.

What is New York Labor Laws

300

In 2024 Report to the nations, fraud cases increased 24%.

 ________ to _______is the average number of months an occupational fraud scheme lasts before it is detected.

What is 12 - 14 months?



Source 2024 ACFE Report to the Nations -Global Study.

300

As a Claims Professional, there is a behavior that is consistent with Fraud Prevention

The behavior is Proactive Investigations

Document Verification

Witness interviews

Detect suspicious claim patterns

Determine RED Flags

Continuous Education


400

If a website URL has this small but crucial detail, it’s safer for entering sensitive information.

What is HTTPS (the “S” stands for secure)?

400

The process of reviewing previous claims history to spot patterns of abuse is known as this.

What is claims analysis or data analytics?

400

What are the top three forms of workers compensation fraud?

Claimant, Provider, Premium

400

In property many claims is estimated to be fraudulent and casualty insurance, about 1 in this 

What is 1 in 10 claims or 10%



Source NICB and Coalition Against Insurance Fraud

400

These organizations offers free courses, to further education on trends and schemes.
 

NICB National Insurance Claim Bureau

NICTA -National Insurance Crime training Academy

500

These are the two main factors you should never share over the phone or email to prevent identity theft.

What are passwords and personal identification numbers (PINs)?

500

When an employee repeatedly files claims for minor injuries, it’s known as this pattern.

What is frequent filer or serial claimant?

500

Doctors or clinics that repeatedly submit inflated medical bills for minor injuries may be participating in this.

What is medical provider fraud or billing fraud?

500

What are the top three private industries with the most injuries and illness.

Service 24.0%

Transportation and material moving 22.4%

Production 10.0%

Healthcare practitioners and technical 10.0%

500

Looking into the future of fraud, what are Two elements needed to combat fraud at ZCIS?

What is Engagement and Technology.

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