Queues
Everyone can see emails located in this queue.
Unmatched Queue
How do you identify whether an account is in a family or parent/child relationship?
Family or Parent/Child Icon -- TOP RIGHT
Currently, there are a total of 6 SMEs (Subject Matter Experts) for GetPaid. Name 3.
Angie Fay
Rachel Simms
Leigh Norman
Lizette Demarest
Irene Drayton
Kyle Jensen
Queue where you can find unread emails for your accounts.
Collection Queue
This action allows you to edit your columns/ column headers.
Configure Transaction Display
How should you code a dispute if resolved?
COLLECTABLE
This queue prioritizes high risk accounts to reach out to during your work shift
Who To Contact
This function in GP allows you to email selected invoice copies.
Gateway
Where do you go to find your Top 10 Aging
Detailed Lists
Emails appear in this queue if the sender's email is listed as a contact on one of your accounts.
Matched Queue
TRUE OR FALSE --
CURRENTLY, PARENT ACCOUNT NOTES DO NOT TRANSFER INTO RM UNDER THE CHILD ACCOUNTS.
TRUE
This Flex Field provides invoice status in the portal.
Flex Field 12
This queue lists email responses received related to invoices tagged with a problem.
Dispute Queue
This screen shows information similar to that of the F10 Screen in RM
Setup >> EXTENDED FIELDS
FINAL JEOPARDY: BOTTOM TWO TEAMS
*TASK*
THERE'S AN EMAIL I SENT TODAY -
SUBJECT LINE: FOR THE WIN
LOCATED ON ACCT# 2820385
YOUR TASK IS TO MOVE/COPY THE EMAIL TO ACCT# 3100081 AND POST A SCREENSHOT IN THE CHAT.