Basics
Right Mind
Right Person/Time/Place
Right Tone
Right Words
100

What is the icon for Getting It Right?

The treasure chest

100

What does it mean to be in the Right Mind?

1. Prepared and focused

2. Confused and fuzzy

3. Mad and not going to take no for an answer

1. Prepared and focused

100

Who is usually the Right Person to talk to?

1. The person who I trust the most.

2. The person who is in control of what I want.

3. The richest person I know. 

2. The person who is in control of what I want.

100

What can happen if I use an aggressive tone when asking for what I want?

Being aggressive can make people pull away from you. It can also make the person want to work against you!

100

What does SEALS stand for?

Sugar

Explain the situation

Ask for what you want

Listen

Seal a deal

200

Which Category of Skills does Getting It Right belong to?

Calm Only Skills

200

What skill can help us understand if we are calm enough to use Getting It Right?

Clear Picture

200

One evening Adrian plans to ask her sister for a ride to a Halloween party this weekend, but her sister is very busy doing a big project for work. Is this the right time for Adrienne to ask for a ride?  

No. Adrian's sister is too distracted and will not be 100% focused on her. She should wait or schedule a time when her sister is not busy.

200

Which example best describes having an appropriate tone?

1. Yelling until the person gets it.

2. Speaking calmly, with need and respect in your voice.

3. Whispering so no one gets offended.


2. Speaking calmly, with need and respect in your voice.

200

What does it mean to "use sugar", as part of Getting It Right? 

It means be nice and polite. Sugar words examples: Please, thank you, excuse me, I appreciate you . . .

300

From what number to what number on the Feelings Rating Scale can we use Getting It Right?

0 - 3

300

Adam is feeling calm at a level 3 and wants to ask Natalie to buy more candy for the office. While talking to Natalie, Adam gets frustrated at a level 4. What should he do? 

Stop using Getting It Right, as Adam is no longer calm.


300

Grace sees her dentist at a pumpkin patch over the weekend. She remembers that she has a sore tooth and asks her dentist if she can take a look. Which of the 5 Rights did Grace forget? 

Right Place

300

What can happen if I use a passive or "wimpy" tone to ask for what I want?

People might not take me seriously.

300

Adrienne wants to ask Natalie for a raise, but is feeling unsure about what to say. What can Adrienne do on her own to better prepare herself to have this conversation?

Complete a Getting It Right Plan.

400

We have 9 skills in the Skills System. What number skill is Getting It Right?

8

400

Who needs to be in the Right Mind in order to use Getting It Right?

1. Me

2. Me and the person I am talking to.

3. It doesn't matter, as long as I know what I'm going to say.

2. Me and the person I am talking to.

400

Often we have to wait until we can find the Right Person, Time and Place to ask for what we want. What skill can we use to make it easier to wait?

New-Me Activities

400

What type of communication is honest, direct, but respectful?

1. Passive communication

2. Assertive communication

3. Aggressive communication 

2. Assertive communication

400

What should I do if I use all the 5 Rights, but the person still says no?

I can use Clear Picture and On-Track Thinking to figure out how to deal with my emotions and to get my needs met.

500

What is the purpose of Getting It Right? (How does it help us?)

It helps us get the things we want from people.

500

When people want things, when do they usually want it?

1. Whenever is cool

2. Right now

3. Next year

2. Right now

500

Adam wakes up at 3am in the morning with a fantastic idea for group. He calls Adrienne right away to tell her and ask if she can bring in Halloween supplies that week. Which of the 5 Rights did Adam forget about?

Right Time

500

When is it important to have the Right Tone when using Getting It Right?

1. At the beginning.

2. When you get to the part where you ask for what you want.

3. The whole time you are talking to the person.

3. The whole time you are talking to the person.

500

Natalie uses Getting It Right to ask her friend for a ride to go Halloween costume shopping. "No problem, I'd be happy to give you a ride," her friend responds. How can Natalie Seal a Deal?

Talk about the details to make sure the person will follow up. Example, "Thank you so much for your help. Can you pick me up at my house tomorrow at 6pm to go shopping?

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