Hygiene/Grooming
Social Appropriateness
Interview Skills
Conflict Management
Picking a Job
100

Should you trim your nails before an interview?

Yes. Make sure your nails are not dirty.

100

Is it okay to hug your coworker, job coach, or manager?

No, always keep your hands to yourself in the workplace.

Physical touch and physical compliments are inappropriate for working relationships. 

100

Imagine you are meeting the manager of Food Lion for a stocking interview. The manager says 'Hello, my name is George.' 

How would  you reply?

Hello, my name is ____. It is nice to meet you!

100

Who can help you resolve a conflict?

Job coach or manager. 

100

What is one job you are interested in?

Stocking, cleaning, serving food, working on a military base, making Youtube videos, etc. 

200

Can you wear jeans to an interview? 

No. You should wear khakis or black pants or a skirt that covers at least your knees. 

200

Should you talk about your personal life at work?

Typically no - unless you are on a break and your coworker/manager asks. 

Never disclose personal information - like finances or address. 

200

Imagine you are interviewing for a job as a cook. The manager asks 'tell me about yourself'. How would you respond?

Share three or four personal interests or hobbies. 

200

Imagine you are feeling frustrated at work. How would you calm yourself down? 

Alert job coach / manager that you are feeling bad and need to take a quick break alone. 

Take a deep breath. 

Take a drink of water. 

Stretch. 

Etc.

200

What is a good job for someone who enjoys meeting new people?

Cashier, receptionist, server, hostess etc. 

300

How can you make sure you smell good for an interview?

Use deodorant. Shower beforehand. Wear clean clothes. 

300

How can you show someone you are listening?

Nod, make eye contact, face them, do not talk until they are finished, stay on topic. 

300

Imagine you just completed interviewing for a position at your dream job. The manager asks if you have any questions. What would you say?

It's important to ask at least one question because it shows the manager you have done your research and are seriously considering employment at their company. 

You can ask about their favorite part of their job, how they would describe their company culture, etc. 

300

What should you do if a customer comes up to you and is upset about something. 

Keep your tone light and your expression friendly. Tell them politely you can get a manager for them to speak to. 

300

Why do you want a job?

Independence, meet new people, earn money, etc. 

400

What should you do if you have to sneeze/cough?

Use a tissue or your elbow. Wash your hands thoroughly. 

Especially when working in food service environments, it's very  important to wash your hands often.

400

How far away should you stand from someone when you are speaking to them?

Allow at least arm's length between you and your coworker/job coach/manager. 

400

Imagine you are in an interview. Show us how you would sit. 

Feet on the floor, back straight, facing person speaking

400
What would you say if your manager points out that you did a task incorrectly?
Apologize. 

Keep your tone and body language relaxed and friendly. 

Ask their help if you are unsure why it was incorrect. 

Explain that you will redo the task correctly.

400

What is a good job for someone who likes to in the background?

Laundry, doing dishes, stocking, etc. 

500

Name at least one thing to do to clean up before an interview. 

 Brush teeth, brush hair, wash face, take a shower, or use deodorant

500

Will my coworkers be my friends?

Maybe! 

Some coworkers will want to simply clock in and do their job rather than socialize. And that's okay!

500

List two strengths that you could talk about with a manager during an interview. 

Polite, hardworking, etc.

500

Show us an example of appropriate body language when handling a conflict. 

Uncrossed arms, relaxed posture, smiling/neutral face. 

Stay still. 

500

What types of jobs are there in a restaurant? 

Cleaning, dishwashing, host, server

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