General
Patient Education
Patient Education 2
Patient Information
Patient Feedback
100
The Interactive Patient Care System we use at WRMC
What is GetWell Network
100
True or False: Most videos in GWN are Longer than 5 minutes
What is False
100
One way GWN videos are ordered for patients
What is: using specific ordersets/pathways, RN places orders in meditech using GWN Ordersets
100
6am/6pm
What is time we prompt patients in GWN to tell them about BSSR.
100
24 hours post admission or 3 hours post admission
What is the time that the patient satisfaction survey is sent to patients in GWN.
200
To use the GWN, Interactive patient care system, to deliver the best possible care for every patient at WRMC
What is WRMC's Goal for using GetWell Network
200
Teach at 2
What is one time of day that patients are prompted to watch their assigned education
200
True or False- Patients who are engaged in their care are less likely to have optimal outcomes
What is False
200
9am
What is time we use GWN to notify patients that WRMC participates in PCR.
200
Allows us to gain real-time feedback regarding a patients stay at WRMC.
What is the reason why we use a patient satisfaction survey in GWN.
300
1. To Engage Patients in their care, 2. To improve patient satisfaction by using real time feedback, 3. To Promote Safety Awareness while at WRMC 4. To Provide Consistent Patient Education
What are WRMC's Objectives for using GWN at WRMC
300
Reason why we use GWN for Patient Education
What is to help provide consistent patient education
300
Heart Failure, Pneumonia, COPD, Total Knee, Total Hip, and H&V Procedure Patients
What are the patients who should have GWN videos automatically placed for them.
300
12 Noon
What is time we use a prompt in GWN to notify our patients about Intentional Rounding.
300
11am
What is time of day patients are asked if they want to nominate a nurse for the Daisy Award.
400
1.Inform our patients 2.Educate our Patients 3.Gather real-time feedback
What are the type of prompts patients will see in GWN
400
4 times associates should discuss patient education and assist patients in starting their GWN videos
What are On Admission, During Intentional Rounding,Teach at 2, During BSSR
400
60%
What is GWN Video Completion Goal.
400
"Negative Patient Responses" from the patient satisfaction survey
What is messages go to the CNG's and Managers, who follow up with patients who have provided negative responses.
500
Introduce GWN at the time of admission
What is the number one thing you can do to help patients understand how we use GWN at WRMC
500
The three educational videos that patients in IPC/ICU and WH are assigned on admission to the unit.
What are: Preventing DVT in the Hospital, Fall Prevention in your hospital room, Describing and rating your pain
500
Go to Meditech Orders, find the GWN orders and cancel them, use reason for cancellation as refused.
What is the approprate way to document patient refusal of GWN videos.
500
50%
What is the survey rate goal.
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