Characteristics
GFP uses which small parcel service?
Ground
True or False: GFP can be requested through small package IWA pricing system.
FALSE! Only through QWF / QR
Converting LTL shipments to GFP means no pallet needed. Provide 2 ways this can help the customer reduce costs.
1. no pallet = less weight! ~30-40 lbs
2. pallets can cost $5-25 each!
3. shipment can become more dense = lower class/density = savings!
Position your ____ / _____ advantageously
Product / Service
In the movie "A Christmas Story" what is the only thing Ralphie wants for Christmas?
A Red Rider BB Gun
GFP must be ___ or more packages.
2
When requesting GFP in QWF can multiple small package account numbers be used for one location?
Yes. As long as those account numbers belong to that same location, are affiliated with the same business, and have the same name or alias as the freight account.
Ex: shipping department XYZ123; customer service ABC321
Converting a GFP shipment can help prevent this common accessorial service _____
Liftgate
How do you Set High Targets?
Start high when asking for trades or making demands - Ask for more, get more!
What movie in 2003 featured Billy Bob Thornton as a thief who disguised himself as a mall Santa Claus?
Bad Santa
1,000 lbs
Can DBR, FX, CZAR and other base rates be applied to GFP?
Absolutely!
Appointment
Limited Access
Inside Delivery
Sort/Seg
Manage Information Skillfully - but HOW?? Describe the 2 points for this SSN skill
Keep the cards close to your chest.
Does the customer need to know what you can do for them before you find what they have to trade for what you have to offer?
What was the name of the Grinch's dog?
Max
The average fuel surcharge for GFP is ___ .
5-7%
Explain the process of requesting GFP up to 1,000 lbs in QWF
1. In the LTL Tab - Click the GFP box
2. Enter requested weight up to 1000 lbs
3. Enter comments stating requested GFP up to 1000 lbs
4. Attach GFP Worksheet with 10+ samples of GFP up to 1000 lbs
Explain how GFP may be a solution for deliveries to challenging locations such as schools, hospitals, mines, and rural locations.
No liftgate, no limited access, no inside delivery fee, no appointment, 3 delivery attempts free of charge, FASTER time in transit, more daily rural deliveries
Name the 3 types of power for the SSN Skill: Know The Full Strength of Your Power
Situational Power, Organizational Power, Personal Power
In "It's a Wonder Life" takes place in which fictional town?
Bedford Falls
Longest Length + 2(Width) + 2(Height) = ?
Girth
Explain how to request a reduced Per Piece Minimum
1. Go to the LTL Tab - Click GFP box
2. change requested rate to desired PPM
3. Enter comments
4. Complete and attach GFP Worksheet with 10+ samples
Is shipping GFP to a distributor a solution? If so, explain how.
YES! Faster time in transit (1 day), no appointment, UPS typically drops trailers with package shipments, no non-biz hour deliveries, no sort/seg fees, no Inside Delivery fees. No driver waiting 3+ hours then being turned away.
What are the last 2 SSN Skills?
*Satisfy Customer Needs Over Wants
*Concede According To Plan
True or False: Die Hard was a Christmas movie
TRUE!!!
Happy Holidays!!!