DIRECTV
What is the name of the boxes we offer customers?
Gemini Air Box
How much hotspot data is included in Premium PL?
60 GB of hotspot
When should we use DIP technique?
In the close
When is Mother’s Day in the US?
The second Sunday of the month
How many on demand titles can a customer get up to?
100,000 titles
How many claims does a customer get with AT&T Protect Advantage for 1?
5 claims per year (3 screen repairs and 2 theft/loss)
What is the following step after throwing out a closing statement?
STOP (Shut up Take Out Pen)
Which influential civil rights leader was born on May 19, 1925?
Malcolm X (AKA Malcolm Little)
How many channels are in the Choice package?
125+ channels
What is the discount that's exclusive for military?
$100 Port In Offer
What is step 3 to COWS Rebuttal?
ICU (It's a rarity we come into contact with both decision makers, that's exactly why we have certain systems put in place. Moving forward I become your personal account manager, meaning if you have questions about (insert spouse hotspots), you give me a call. But that's exactly why I'm going to lock that in for you here today.)
On May 20th, 1873, what invention was patented by Levi Strauss and Jacob Davis?
Blue jeans
Do we have any Spanish add-ons? If so, what is/are the name/s?
Yes, El Deportes and Espanol
How many Latin countries are included in the Premium PL plan?
20+ countries
If a customer gives you a second initial objection, which method/s can you use to rebuttal aside from AIR?
FFF, 3 T’s, and/or KISS
Which famous American poet wrote the poem “May Day”?
Ralph Waldo Emerson