GOVERNANCE
OPERATIONS
SOLUTIONS
ACCOUNTS & ARCHITECTURE
100

Subject matter that ensures clear schedules, automated update workflows, defined responsibilities and governance rules are followed 

What is Data Maintenance?

100

Department that requests data visualization and spatial analysis to support decisions on land-use changes, zoning laws, infrastructure and growth patterns

What is Planning and Development?

100

Information that is freely available for anyone to access, use, modify and share without restrictive licensing or fees

What is Open Data?

100

This central storage environment ensures that parcel, zoning, utilities, and infrastructure layers remain synchronized and authoritative across all departments

What is Enterprise Geodatabase?

200

The section of governance helps ensure alignment with land-use regulations, environmental reporting standards, and emergency preparedness mandates  

What is Policy & Compliance?

200

Technical services for roads, water systems, sewer lines, parks, and public buildings which allows for efficient tracking, maintenance, and repair scheduling

What is Infrastructure and Asset Management?

200

This platform centralizes spatial data without needing specialized software, reducing requests to staff and improving transparency and access to municipal data

What is AGOL / Portal?

200

Enterprise System Administrators monitor this network component that powers web maps, apps, and data streams for internal staff and public-facing GIS portals.

What is the GIS (or ArcGIS) Server? 

300

Area that covers classifying datasets, redacting sensitive features, and applying guidelines before releasing data publicly

What is Privacy and Security Requirements? 

300

This subject matter helps identify high-risk areas, improves disaster preparedness, and provides mapping support during crises, such as search-and-rescue operations or evacuations

What is Emergency Services?

300

Applications and tools curated to empower citizens to answer their own questions, participate more effectively in planning processes, stay informed about local projects and have access to public information

What is Interactive Maps?

300

This security practice involves assigning profiles and permissions based on a user’s department, job function, or responsibilities.

What is Role-Based Access Control (RBAC)?

400

A central governance committee that reviews and approves all systems changes

What is CAB (Change Advisory Board)?

400

Section that delivers interactive maps, data requests, and information about trash pickup, transit, and zoning

What is Public Services?

400

A web solution to generating custom maps or responding to repetitive information requests in addition to retrieving spatial information for planning applications, infrastructure maintenance, emergency response, and development reviews

What is Self-Serve Tools?

400

This process ensures that utility attributes, zoning maps, and infrastructure layers remain up-to-date by documenting who edits, when changes occur, and how they are validated.

What is Data Stewardship?

500

Oversight to ensure that GIS initiatives support mission objectives, avoid redundant projects, and deliver measurable value

What is Strategic Planning?

500

Type of data services where green space management and sustainability programs, locations of pollution sources, waste disposal sites, and water contamination zones can be visualized and analyzed

What is Public Health and Environmental Monitoring?

500

Collaborative municipal operations utilize these, reducing inconsistencies and supporting better coordinated decision-making across departments 

What is Authoritative Data Layers?

500

Enterprise admins oversee this high-availability design approach, which keeps essential GIS services running during hardware failures, platform upgrades, or peak public portal traffic

What is Redundant or Load-Balanced System Architecture?

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