Product Specs
Electrical
Quoting
Competitive Advantages
Salesforce
100
What does PDLC stand for?
Polymer Dispersed Liquid Crystal
100
What is Glass Apps' power consumption per square foot?
.4 watts per square foot
100
When quoting, should you hide or delete lines not being used?
Hide - if deleted, the formulas change
100
Where is Glass Apps technology developed and manufactured? Why is this important?
South Korea - considered the leader in LCD technology
100
When should a new lead or contact be entered into Salesforce?
Immediately upon receiving contact information
200
What are the standard Glass Apps warranties for film and laminated glass?
1 year / 3 years
200
Name 3 benefits of using line voltage UL / CSA products.
Eliminates need for costly convertor box (transformer), no rest period required, reduces electrician installation time to save money, helps avoid delays with local code authorities
200
How is the weight for a freight quote calculated?
(glass weight per square foot * number of square feet on quote) + (weight per crate * number of crates)
200
Where are the liquid crystals used in Glass Apps technology manufactured?
All liquid crystals are from Japan and Germany, the leading companies for these components.
200
When should the status of an open lead be changed to contacted?
Any of the following have been completed - initial voicemail, intro email, initial conversation.
300
Glass Apps products block up to ___% of UV and ___% solar heat reduction?
98% and 40%
300
What company, other than Glass Apps, provides a line voltage UL listed solution?
LTI provides a UL listed glass solution.
300
True or false. Once a quote is submitted with a deposit, the quote will not change.
False. If a client changes dimension or specifications, a revised quote may be required.
300
How many companies in the industry have a dimming capability?
One - Glass Apps
300
What are two critical components in managing your pipeline?
Estimated close date and stage probability
400
What type of clear silicone can be used with Glass Apps' film or laminated glass?
Dow Corning 3-1944 is the ONLY recommended silicone
400
What components need to be included in a UL listed Glass Apps specification?
Laminated glass, U channel sealed in place during manufacturing, gray UL listed wire and molex connectors (male/female) or Laminated glass, U channel sealed in place during manufacturing, conduit nipple and gray UL listed wire
400
If doors are included in your project, what items should be noted for pricing and production purposes.
Doors should be noted on line item. Glass quote should include - u channel taped or sealed in place, wire exit location, holes required for hardware. For film - holes required for hardware.
400
What is Glass Apps haze factor and how does it compare to the industry?
Glass Apps haze is 5%. Industry standard is somewhere between 8-12%.
400
What are 4 types of activities that should be documented in Salesforce?
Voicemails, phone conversations, email communications and face to face meetings.
500
What is the standard edge delete that can be expected on laminated glass?
1/16" to 1/4" as noted on shop drawings
500
Name 3 types of power loops and describe what type of doors they can be used on. (framed with hinges, glass door with full top rail and pivot, glass door with patch fittings)
framed with hinges - concealed (mortise) mount, glass door with full top rail and pivot - walking beam pivot or surface mount power loop, glass door with patch fittings - CANNOT BE USED)
500
When quoting adhesive film, what line items that automatically calculate should be zero quantities / hidden from the quote template and what line items should have quantities added?
Zero and hide - U channel, tempering and low iron. Add quantity to wiremold, tape and silicone
500
Glass Apps is known for it's fanatical customer service. Provide three ways that territory reps will improve the level of service.
Local representation allows face to face presentations, on site training / project review, ability to develop locations to tour, strengthening of relationships with partners who have installed Glass Apps and the ability to build long term relationships with design community
500
Name 3 critical reports located on your dashboard in Salesforce that should be monitored daily.
Overdue Tasks, Opps with no activity 30 days, MTD Open Leads Grouped by Rep.
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