General Building Knowledge
Fire & Safety
General Maintenance
Front Desk Procedures
Riverfront Athletic Club
100

The number of units in the Glass House.

What is 387 units?

100

The password for security central.

What is Raven?

100

The service company for Glass House elevators.

Who is Kone?

100

Application used to manage unit profiles.

What is BuidlingLink?

100

Business Hours.

What is Monday - Friday 5a-9pm Saturday and Sunday 7am-8pm.

200

Unit 1112 is in this tower.

What is the North Tower?

200

Three situations management and maintenance will enter a unit with out resident permission.

What is fire, flood and blood?

200

Call _______ to change light bulb in unit.

Who is East West Urban Management?

200

The 3 things to complete after clocking in.

What is check email, calendar and read the shift log/incident report?

200

________ residents can join the club.

What is Riverfront Park Association?

300

The north tower freight elevator number.

What is One?

300

The first action for strobing lights and alarm.

What is run(quick like a bunny) to fire command?

300

Keeps most lights on and elevators running during a power outage.

What is the Generator?

300

Coffee should be checked.

What is every 2 hours?

300
A Glass House unit comes with ____ memberships.

What is 2 memberships?

400

Shuts off unit water when water is detected.

What is a water cop?

400

The fire shut off valves are located in stairwells __ &__ in the north and south tower.

What is stairwell 2 & 4?

400

 Any time maintenance enters a unit ____ is created.

What is a work order?

400

_______ &_______ can make unit key releases.

What is unit owner and renters?

400

The monthly fee for a RAC membership.

What is $75?

500

The number of parking spots in Glass House garage.

What is 500 spots?

500

The emergency phone on the pool deck calls.

What is 911?

500

Must be done before draining a hot water tank.

What is flip the breaker?

500

_______ or_______ is acceptable collateral.

What is government issued i.d. or car keys?

500

_________, _________ &_________ have bulk memeberships to the RAC. 

Glass House, Town Homes and Brownstones.
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