Good Things Coming
How to Handle Difficult Customers
Parent Strains
Origination Station
100

This product is perfect for patients who want to micro-dose.

Lavender Lemon Drops

100

Why can't we take credit cards?

Marijuana is still federally illegal and credit does not work as cash which is why we use debit.

100

Mimosa

Clementine and purple punch

100

1. Where in the world do Yuzu fruits originally come from?

2. What kind of fruit is this?

What is East Asia and a Citrus fruit

extra points for: also grown in Australia, France Spain and Italy

200

What product is best for any body aches and pains?

Very Cherry 1:1 Fruit Jellies

200

A patient is upset because when they went to pick up their online order it was $3 more than the expected price. What should we explain to the customer?

The total they give online is just an estimated total and some times the pricing can be a couple dollars off

200

Pie Hoe 

Tahoe OG and Grape Pie

300

Which products are available in high dose?

Pomegranate fruit jellies and french chocolate brownie bites


300

When do we call a river city?

when any situation is getting out of hand 

300

Kush Sorbet

Sunset sherbet and Triangle Kush 

400

The very cherry 1:1 fruit jellies is derived__________ not hemp

CBD isolate

400

A patient is upset because the price online did not match in person. How do we handle the situation?

Apologize for the confusion and call over an MOD

400

Chem Brulee

Copper Chem and Lemon Brulee

500

What are 4 attributes to the GTC products that set them apart from other brands?

They use organic raw sugar, free from additives, vegan friendly, and gluten free


500

A customer is upset because they want to use their husbands card and said they have used it every single time they have came in. How do we handle the situation?

We let them know that the name on the card has to match the name on the account and we are just following policy . Call an MOD if needed 

500

Ice Milk

Cookies and cherry pie

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