Glia Math
Service Level data is measured in which units?
percentages
What does this emoji mean in Slack?
👀
"looking into it"
Glia won the Gartner Cool Vendor award?
2020
In "AI Management" the "AI" stands for?
You wish to end engagement after 30 min of visitor inactivity, but the interface accepts only seconds. What number you need to insert to configure the setting?
1800
What does this emoji mean in Slack?
📌
"acknowledged"
Salemove was renamed to Glia?
February 2019
It used to be called OmniBrowse, but now we call it with THAT abbreviation
CV (Call Visualizer)
Business rule triggering frequency is set to 20%. This means the business rule is triggered approximately every ... time.
5th
It is suggested (by Slack best practices) not to respond with ...
emoji
Glia opened its Tallinn office?
2.jaanuar 2019
VA in Glia bot context stands for...
Virtual Assistant
Queue capacity is set to variable 0.5. There are 5 operators staffing queue. How many visitors are allowed to enqueue once all operators become occupied?
3
Whos approval you need to communicate out a feature deadline?
Andreas or Justin or Carlos
Glia was founded?
2012
What does SDK mean?
Software Development Kit
Visitor average queue waiting time is reset to 0 when...
whenever Queue Metric Window is exceeded
To which engineering team you create a dev ticket if you found a bug in Exports?
Team Prism
Pätris joined the company?
2015
Security Assertion Markup Language