MyDigiKey
Sales Entry
PDC/PDCe
SOR
DigiKey Facts
100

How can I get a formal quote online?

You can submit one using the MyList tool!

100

What does error code 3 mean?

It is an international order.

100

What is the overnight shipping cut-off time.

8pm

100

How can you change the customer on the header of the order?

ORD

100

What year did our website launch?

1996

200

How can I see my Co-Workers past orders?

You can adjust the preferences tab on your MyDigiKey Account!

200

What does error code 18 mean?

Parts on order are value added and on back order.

200

How many football fields can fit in PDCe?

22

200

How do you check the status of an order in system 13?

On the main screen type STA and then search with the sales order number.

200

How many products do we have in stock?

1.9 Million

300

How can I view my order status online when I am not logged in?

You can view the Order Status page at the bottom of the website!

300

Marketplace order can be placed via what 4 ways?

Website, EDI, API or Conexiom

300

How many floors are in PDCe?

4

300

How can you see the past orders that were placed using the Net Account?

ATR

300

How many products do we have available?

15.3 million +

400

I need to return an item.

You can use the RMA portal to complete that request.

400

What does the Auto File Error code 60 mean?

Pricing exists and has not been applied to a detail

400

What is the true term for the picking area in PDCe?

Pick fingers!

400

What is the command to view the date and lot code information on an order.

DDA

400

How many internet orders do we process per year?

5.7 million +

500

How many languages are available in the TechForum?

7! They are English, Japanese, German, Hebrew, Korean, Chinese and Spanish!

500

What do we do if a customer wants to use Multiple Pay Methods on a Single Order?

The order must be divided between two separate sales orders with one payment type for each.

500

What famous building can lay inside of PDCe?

The Empire State Building.

500

How do you review lead time changes?

LDM

500

How many suppliers do we sell?

2,900 +

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