LO1: HR challenges of international business
____ refers to the concepts & techniques employers use to manage the HR challenges of operations abroad.
International human resource management (IHRM)
Hofstede says societies differ on five values: 1) Power distance 2) Individualism 3) ____ 4) Uncertainty Avoidance 5) Long-term orientation.
Masculinity
Non-citizens of the countries in which employees are working
Expatriates (expats)
True or false: union membership abroad is still relatively high, compared to the US.
True
It is realistic for a company to try to institute a standardized HRM system in its facilities around the world.
What is true?
Expanding abroad requires employers to put in place 1) managerial controls, 2) ____, and 3) international human resource management (IHRM) systems for recruiting, selecting, training, appraising, and compensating workers abroad.
planning systems
____ represents the extent to which the less powerful members of institutions accept and expect an unequal distribution of power.
Power distance
What is the general trend for employers: using locals or expats?
Locals or other (non-expat) solutions
What is the name of the compensation approach where the employer estimates the employee's expenses in both the home country and host country and pays the difference?
Balance Sheet Approach
The three key components to successfully putting a global HR system into practice are implementing, developing, and this.
What is acceptable?
T/F: Language barriers are the biggest challenge for HR internationally.
False
In Germany, employees have the legal right to a voice in setting company policies, which is called ____.
Codetermination
A conscious belief that only the host-country managers can ever really understand the culture and behavior of the host-country market
Polycentric
What is the name of the allowance that compensates expatriates for difficult living and working conditions due to their assignment?
Hardship allowance
Which of the following are more important to standardize?
Specific Methods
Ends and Competencies
What is ends and competencies?
____, ____, ____, and ____ differences among countries create HR challenges for global firms.
Cultural, political, legal, economic
A study of 330 managers found that U.S. managers are concerned with getting the job done, while Chinese managers are concerned with ____ _____.
Maintaining harmony
Main reason for expatriates leaving early?
Inability of spouse to adjust
What percentage of expatriates quit within 3 years of returning home?
40-60%
This is considered the beliefs, behaviors, and values that determine how a company's employees and management interact and handle outside business transactions. A strong one also makes it easier to implement standardized HR practices worldwide.
What is corporate culture?
The main topics of IHRM are: comparing HRM practices, managing HR in global companies, and managing ____ ____.
Expatiate employees
In ____ economies (such as North Korea), the government decides and plans what to produce and sell, at what price
Planned
A process that aims to assess the assignees’ (and spouses’) probable success in handling a foreign transfer.
Adaptability Screening
Which company has a very successful repatriation program?
AT&T
There are two key factors in implementing the Global HR System, communication and these.
What are adequate resources?