Distribution
The Competition
InterContinental Fiji
What we do?
Revenue Management
100
Does Opera and Holidex communicate via a one-way or two-way interface?
Two-way interface
100
Name the famous boxer pictured in the presentation
Muhammad Ali (Cassius Clay)
100
How many rooms and suites do we have
266
100
How often do we analyse pickup pace
Every day
100
Which company started the concept of Revenue Management?
British Airways
200
Aside from revenue / cost what is one benefit of a direct booking compared to a third party booking
- Pre stay guest communication - Ability to upsell reservation - Knowledge of membership details
200
Name two things you might do to ensure you beat the competition
- Analyse their pricing and demand - Understand strengths and weaknesses - Experience their product - Learn from our mistakes
200
What is the resorts birthday date?
May 9th
200
When a price change is required, where is it entered in to?
Perform
200
What is the name of the IHG proprietary Revenue Management System?
Perform
300
Name 3 Online Travel Agents
Expedia / Booking.com / Agoda / Wotif / Orbitz
300
Name the three metrics we use to measure our performance against the competition
MPI / ARI / RGI
300
How many room types do we have?
12
300
What tool is used to prepare a group quotation from Revenue Management.
Displacement Analysis
300
How to do calculate RevPAR
Total rooms revenue / total available rooms
400
What is the highest commission percentage we pay on rooms revenue?
25%
400
Name all five hotels in our competitive set
- Sheraton - Westin - Shangri-La - Sofitel - Hilton
400
Name three Brand Hearted Packages we sell
- Club Plunge - Family Escapes - Golf Getaway - Memorable Moments - Rejuvenating Escapes
400
Name one way a Revenue Manager becomes better at his or her role?
- Spending time with other departments - Sharing best practice with other hotels - Learning from his / her mistakes
400
Name the four main responsibilities of a Revenue Manager
- Selling the right product - To the right customer - At the right time - For the right price
500
What year did Holidex Plus start functioning?
1965
500
What is our YTD RGI
158
500
How many acres is our property size?
35 Acres
500
What roles can a Revenue Manager progress to?
- Sales - Operations
500
To the nearest 10 years, how long has revenue management been active in the hospitality industry
30 years
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