Marketplace Support
A centralized team building events for an entire geography
What is an Event Programming Center (EPC)
Senior Client Account Manager
What is a SCAM?
Record Types used to track progress of product rollouts
What are Product Enablement records (and does anyone outside US use them???)
3pm Eastern every Friday
When are submissions for "Monday Notes" due.
Executive Vice President of Support & Operations, Steve will be responsible for the coordination and implementation of operational support for clients and their events, creating efficiencies for support across all live events to ensure a frictionless fan experience.
Who is Steve Weydig
North America had 250,000 of these and the second largest total in UK had 27,000
What are 2019 total events?
Event Support Specialist, Event Programmer, Event Planner
Who are people that build events?
The number of time zones globally
What is 24?
The new tool for creating and sending notes.
What is Contact Monkey
With over 25 years’ experience within the IT sector spanning the travel, telecommunications, e-commerce and finance business sectors, Carlos has been with Ticketmaster for almost six years. As Chief Technology Officer he is responsible for overseeing Ticketmaster’s global engineering, technical operations and support functions.
Who is Carlos Alvarez
The Australian term for a post event build change.
What is an event amendment?
Mitch, Sergio, Warwick, and the Smiths
Who are the Ops Lead for the Field Operations verticals?
The number of EMEA countries that are on Microflex
What is 14?
First one planned for mid November
When will we run a global Support and Operations call?
Executive Vice President of Enterprise & Revenue, Brendan is responsible for the company’s enterprise product and services, including TM1, Presence & Safetix as well as premium Marketing, LiveAnalytics, and Pricing Services.
Who is Brendan Lynch
The EM tool that would require new development work for TM1 Events
What is Event Flow
The project name for grouping Norway, Sweden, Denmark, and Finland
What is 'Snowfall'?
the number of SF instances
What is 'we don't quite know yet'?
M-W-F at noon eastern for an hour
When are Global Strategy Stand Up Calls
As Chief Product Officer he leads a team of Product & Design experts responsible for defining and implementing Ticketmaster's product strategy around the world.
Who is Troy Suda