THE DISCOUNT ZONE
EXCLUDED OR INCLUDED?
EXTRA-SPECIAL SAVINGS
PRICE IS RIGHT
CUSTOMER SCENARIOS
100

This percentage applies to almost everything, no minimum required.

What is 25%?

100

These bundles are not eligible for discounts.

What are Sets?

100

This solid fragrance normally $35 is on sale for $28.

What is Glossier You Solid?

100

Balm Trio’s sale price.

What is $30?

100

A customer wants a gift under $30. Suggest something.

G Suit ($19), Lip Gloss, Balm Dotcom, etc.

200

This percentage applies when a customer hits a $100 subtotal.

What is 30%?

200

This category includes items like the Fleur Duo and Sugar & Spice Duo.

What are Holiday Kits?

200

This eye cream drops from $45 to $36.

What is Crème de You?

200

Perfecting Skin Tint’s sale price.

What is $24?

200

Customer wants something for everyday skin.

Perfecting Skin Tint ($24).

300

A customer has $98 in their basket. What should you suggest?

What is add a small item to hit 30% off $100+?

300

This category includes — hoodies, totes, water bottles — is excluded.

 What are Glossier Goods/ Merch?

300

This complexion product goes from $34 to $27.

What is Stretch Fluid Foundation?

300

Crème de You’s sale price.

What is $36?

300

Customer wants to maximize savings.

Build a $100+ basket for 30% off.

400

If an item is already at a special price, customers still receive this promotion on top of it.

What is 25% or 30% off $100+?

400

True or false: Gift Cards are included in the sale.

What is false.

400

A tinted base that was $30 is now $24.

What is Perfecting Skin Tint?

400

Cloud Paint + Boy Brow + Milky Jelly. Does this reach $100?

What is no — suggest an additional item.

400

Customer asks for “the best deal in the store.”

Any extra-special savings item.

500

Complete this phrase:
 “Almost everything is __% off, or __% off $100+.”

What is 25% and 30%?

500

Name 3 specific holiday kits that are included.

Fleur Duo, You Duo, CP Trio, UL Trio, Wardrobe VOC, or Sugar & Spice Duo.?

500

This lip product drops from $24 to $19.

What is G Suit?

500

Customer has $105 pre-discount. How much do they get off at 30%?

 What is $31.50?

500

Customer qualifies for the GWP but also would like to purchase the GWP item while still getting a discount on it. How do you complete this?

What is custom discount?

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